ANSWERING BEHAVIORAL INTERVIEW QUESTIONS
Behavioral questions focus on a specific circumstance or moment from your past experiences and how you handled that given situation. The interviewer wants to understand how you performed in that situation. Using the STAR technique is an effective method to utilize in answering these behavioral questions. Using the STAR technique you will explain: the situation/background (S), the challenge or expectation that needed to be done (T), the action that you took (A), and lastly, the result (r) of that action.
Task: I noticed that attendance at these events had dropped by 30% over the past 3 years and wanted to do something to improve these numbers.
Action: I designed a new promotional packet to go out to the local community businesses. I also included a rating sheet to collect feedback on our events and organized internal round table discussions to raise awareness of the issue with our employees.
Result: We utilized some of the wonderful ideas we received from the community, made our internal systems more efficient and visible and raised attendance by 18% the first year.
Below are several helpful videos and articles:
- Using the STAR technique in an interview
- Examples of good and bad STAR techniques
- Mastering behavioral questions
- Behavioral questions and answers
- Acing behavioral questions using STAR
Sample behavioral interview questions:
- Interview Success Article: How to answer behavioral questions
- Job Search Article: Sample behavioral questions
- PDF file: Behavioral questions by topic
- Career Builder Article: Behavioral questions explored
- WetFeet Article: 7 Common behavioral interview questions
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