Want help? Need help?

Talk with our Case Manager

University students often struggle with personal and health related problems. When problems interfere with academic and personal success, it may be time to enlist the help of the case manager.

Our case manager is here to provide support, lend advice and help find the right resources to address the issue.

If you are struggling with a problem — the case manager works to help:

  • identify the type of assistance and resources a student needs to overcome barriers to success
  • assist students in connecting with services
  • bring concerning situations to the Student of Concern Committee

To contact the case manager, call the Dean of Students Office at (607) 777-2804 or e-mail dos@binghamton.edu.

If you would like to meet with the case manager,  visit her appointment calendar.

Available on this page:

Finding Success
Coping with Stressors
Students of Concern
Frequently Asked Questions

Finding Success

The case manager can help develop an individual action plan and ensure students are an integral part of the goal identification and development process.

Coping With Stressors

Academics, coping, stress and relaxation all tie into healthy living. See these great resources and tools on the University Counseling Center website.

Students of Concern

Concerned about someone? Tell us!

stressed student

People acting unsafely may be showing signs that they need help. That is where the Students of Concern Committee (SOC) may be the right place to turn.

If you are unsure about bringing a person to the attention of the SOC Committee, contact the case manager at 607-777-2804 or e-mail dos@binghamton.edu for more information. Some indicators of a person in need of assistance include:

  • personality changes
  • changes in behavior
  • lack of engagement
  • aggression

Just because someone consults with the case manager, does not mean the "student of concern's" situation is automatically brought to SOC.

The Students of Concern (SOC) Committee can:

  • Help to coordinate the university response to students who demonstrate violence, threats to self or others, or are significantly disruptive students.
  • Develop action plans intended to support student and community safety, prevent violence, support student development, and maintain a campus environment conducive to learning.
  • Consult with faculty, staff and students involved in or affected by student's behavior, and other individuals as appropriate.

The SOC Committee's goal is to foster early identification of concerns about students. Early review of problematic situations can reduce the impact to a student and/or their classroom, social or living environment.

To speak with a member of the Students of Concern Committee, contact us at 607-777-2804 or dos@binghamton.edu.

Composition of Committee:

  • Academic Affairs – liaison to university academic units/centers. Interpreting policies
  • Media Relations
  • Police – contact with external agencies. Coordinate emergency services.
  • Residence Life – detection of new cases, management of cases on campus.
  • Dean of Students/Student Life – interpreting student conduct and other policies.
  • Mental Health Consultant (HS/UCC)
  • Graduate and Professional Schools representative(s)
  • Office of Student Conduct
  • Services for Students with Disabilities
  • Human Resources
  • Specialty member (on case by case basis, by invite only)


Case management is not psycho-therapy. The rules that apply to health and counseling situations are not the same as they are in the Office of the Dean of Students. Only those with a need-to-know will be brought into the circle of information.

For effective coordination of services, the case manager may ask you to sign a release of information.




Why would I contact the case manager in the Office of the Dean of Students? 

You might contact the case manager because you are or know a student who is:

  • behaving in a way that concerns you
  • experiencing difficulty beyond his/her ability to cope
  • missing
  • experiencing a family emergency or death of a family member

How is case management different from working with the University Counseling Center?

The University Counseling Center provides ongoing therapy, skill building, and consultation. While there is some overlap in consultation services, case management helps with short-term planning.

How does a case manager help?

Case managers help students cope with complex situations. One way a case manager helps students is by helping them identify what is important, and then map out plans of action based upon their strengths, needs and goals. Sometimes, case managers help students connect with other service providers if necessary.

Last Updated: 6/18/15