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Binghamton University State Retirees

Where to Call & Contact

Did you retire from a position represented by UUP (United University Professions)?
Then you most likely need the following information:


If you were a UUP member when you retired, you are eligible to continue your membership into retirement. Some of the benefits of your paid membership include:

United University Professions (UUP) Benefit Trust Fund
PO Box 15143
Albany, NY 12212-5143


NYS Employees' Retirement System (ERS)

Please note that you must apply for your retirement at least 30 days before the effective date.

NYS Teachers' Retirement System (TRS)





NYS Deferred Compensation Plan


For academic planning purposes, we ask that you inform your Department Chair or Dean one year before you retire. Also, please contact the Office of Human Resources for questions concerning your health insurance benefits and other concerns.




Social Security Administration



Empire Plan General Number: 1-877-769-7447

The Empire Plan is a comprehensive health insurance program for New York's public employees and their families. The plan has four main parts:

1.  Hospital Benefits Program - insured and administered by Empire BlueCross BlueShield

Provides coverage for inpatient and outpatient services provided by a hospital, skilled nursing facility care and hospice care. Includes the Centers of Excellence for Transplants Program. Also provides inpatient Benefits Management Program services, including pre-admission certification of hospital admissions and admission or transfer to a skilled nursing facility; discharge planning, inpatient Medical Case Management and the High Risk Pregnancy Program.

Services provided by Empire HealthChoice Assurance, Inc., a licensee of the BlueCross and BlueShield Association, an association of independent BlueCross and BlueShield plans.

Empire Blue Cross & Blue Shield Hospital & related services
New York State Service Center
1-877-769-7447 - check on your claims, policies etc.
PO Box 1407
Church Street Station
New York, NY 10008-1407

Must call before scheduled admissions; within 48 hours of an emergency / urgent hospital admission

2.  Medical/Surgical Benefits Program - insured and administered by UnitedHealthcare

Provides coverage for medical services, such as office visits, surgery and diagnostic testing under the Participating Provider, Basic Medical Provider Discount and Basic Medical Programs. Coverage for physical therapy and chiropractic care is provided through the Managed Physical Medicine Program.  Also provides coverage for home care services, durable medical equipment and medical supplies through the Home Care Advocacy Program; the Prosthetics/Orthotics Network; Centers of Excellence Programs for Infertility and Cancer; and Benefits Management Program services including Prospective Procedure Review for MRIs, Voluntary Specialist Consultant Evaluation services and outpatient Medical Case Management.

United HealthCare
basic medical/surgical
GROUP# 030500
PO Box 1600
Kingston, NY 12402-1600
general information, participating providers check on your claims, policies, etc.

3.  Managed Mental Health and Substance Abuse Program - insured by GHI and administered by ValueOptions

Provides coverage for inpatient and outpatient mental health and substance abuse services.

P.O. Box 778
Troy, New York 12181-0778
• NEW: As of 2009 OptumHealth Behavioral Solutions (OptumHealth)

4.  Prescription Drug Program - insured and administered by UnitedHealthcare

UnitedHealthcare partners with Medco Health Solutions, Inc. (Medco) for retail pharmacy network and mail pharmacy services.  Provides coverage for prescription drugs dispensed through participating Empire Plan retail pharmacies, the Medco mail service (Medco by Mail) and non-participating pharmacies.


Health Maintenance Organizations (HMOs)

Most NYSHIP enrollees have a choice among HMOs. You may enroll - or continue to be enrolled - in any NYSHIP-approved HMO that serves the area where you live or work†. You may not be enrolled in an HMO outside your area. There is a list which will help you determine which HMOs are available by county. The page indicated will describe benefits available from each HMO:
† If Medicare-primary, check with the plan.
*Medicare-primary NYSHIP enrollees will be enrolled in this plan's Medicare Advantage Plan

Broome County:




Recorded Information 1-800-782-0289 

1-800-MEDICARE (663-4227)

General Information: 1-800-422-8463 ext. 44383 

General Information 1-800-677-4636

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Last Updated: 4/15/14