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Healthcare Lean Six Sigma Green Belt Training

April 2013 at New York Organ Donor Network in New York City


About the Course

"The goal is to make healthcare more efficient, more effective, with higher quality and fewer errors - and, in the process, save lives." - Dr. Mohammad Khasawneh

Lean Six Sigma is a combined process-improvement methodology that accelerates processes, increases efficiency, and reduces or eliminates variation.  With the external regulatory and financial pressures placed on health care and the increased demand from patients for the best possible experience, organizations need to have a way to continuously monitor and improve all of their processes. Better processes make employees feel better about what they are doing. Patients have a better experience and the institution is able to eliminate wasteful processes that can directly impact their bottom line. This healthcare based lean six sigma training can help to reduce variation and waste, and streamline processes resulting in improved patient outcomes and significant cost savings.

This five-day program serves as a healthcare-based lean six sigma training course at the Green Belt level. The course aims to emphasize why the implementation of lean six sigma is vital to the continuous improvement of hospital operations, in specific, and healthcare delivery systems, in general. Several healthcare case studies and applications of lean six sigma concepts will be presented throughout the course. In addition, several educational games and group activities will be used throughout the course to illustrate many of the lean six sigma concepts. Focused topics include:

Our Lean Six Sigma program gives you valuable business tools to achieve process excellence and help your team do more with less.

Successful completion of the training program's requirements includes a take home final exam which will be due May 15th.

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Who Should Attend

This program is designed for anyone interested in understanding and applying lean concepts to healthcare systems including: healthcare executives, directors, physicians, nurses, pharmaceutical staff, hospital and office administrative staff, industrial management engineers, performance improvement specialists, laboratory and specialized healthcare services staff, clinical staff, and insurance company staff.

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Participants in this training program will learn how to utilize lean six sigma principles by building a structure to deploy healthcare business strategy. Also, participants will learn how to integrate healthcare system's strategy, core processes and customer and provider requirements to achieve and sustain performance. At the end of this training program, participants should be able to:

Upon successful completion of the training program's requirements (homework assignments and final exam), participants will receive a Healthcare Lean Six Sigma Green Belt certification from Binghamton University, State University of New York. Upon request, participants will also receive a certificate of continuing education credits for a total of 4.0 CEUs from the Thomas J. Watson School of Engineering and Applied Science at Binghamton University.

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NYODNThe course will be held at the offices of New York Organ Donor Network, 460 West 34th Street (at 10th Avenue), 15th Floor, New York, New York 10011. 

Conveniently located in NYC, the offices are 3 blocks from Penn Station, which is accessible by Amtrak, NJ Transit, LIRR, PATH and NYC Subway.  A/C/E subway to 34th Street/Penn Station or 1/2/3 to 34th Street/Herald Square.

The five day course will be held on in April 2013: 

Class will be held from 8:30am-5:30pm for the five scheduled days.

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Course Outline (tentative):

  1. Continuous process improvement in healthcare
  2. Introduction to lean, six sigma, and lean six sigma in healthcare
  3. DMAIC (Define, Measure, Analyze, Improve, and Control)

      4.  Spreadsheet-based statistics for six sigma

      5.  Simulation for lean six sigma

      6.  Case studies/projects

Successful completion of the training program's requirements includes a take home final exam which will be due May 15th.

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Dr. KhasawnehDr. Mohammad T. Khasawneh is an Associate Professor in the Department of Systems Science & Industrial Engineering (SSIE) and he currently serves as Assistant Director for the Watson Institute for Systems Excellence (WISE), an institute for advanced studies at Binghamton University. His research areas of interest is in modeling and optimization of healthcare delivery systems. Examples of his research include significant amount of work in optimizing the use of OR suites, outpatient scheduling, pre-admission testing, optimizing the deployment of mobile intensive care units, lean six sigma training and implemenations, as well as ergonomic study and evaluation of patient handling activities/procedures, to name a few. These efforts have been supported through partnerships with several U.S. hospitals systems, including United Health Services (Binghamton, NY), Upstate University Hospital (SUNY, Syracuse, NY), Virtua Health (Marlton, NJ), Montefiore Medical Center (Yonkers, NY), the Care Management Organization (Yonkers, NY), and the Mayo Clinic (Rochester, MN).

Read more about Dr. Khasawneh's passion for healthcare systems.

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Fees and Registration


Go to our registration and fees page for more information.

CUSTOMIZED TRAINING BRINGS OUR PROGRAM DIRECTLY TO YOU - This program can be tailored for your organization and delivered at your site. Contact our office for more information.

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Last Updated: 11/26/13