Search Target

Frequently Asked Questions. Here To Help.

This FAQ page is designed to help answer your questions about B-Engaged, explain how to use B-Engaged, and describe how to take the most common actions.  For technical assistance, you may wish to begin by searching the complete library of vendor-created support articles and videos. See also Technical Support and Other Inquiries below.

What is B-Engaged?

B-Engaged is a web-based platform to find opportunities and create a comprehensive record of student involvement in Binghamton University campus life and civic engagement.

Use the links below to jump to the section that best describes your relationship to B-Engaged:

What's the difference between B-Engaged and B-line?

  • B-Engaged refers to the University's student engagement platform, which is managed by Student Affairs Assessment and Strategic Initiatives (SAASI). B-line News and B-Engaged Calendar are services of Communications and Marketing.
  • B-line News contains administrative announcements.
    • It is distributed twice per week (i.e., 11 a.m. Tuesdays and Thursdays) to all registered students and available online.
    • Examples of administrative announcements include event ticket pre-sales, building and lot closures, and modified hours of operation (e.g., dining facilities and offices).
  • B-Engaged Calendar, a digest of "today's" and "tomorrow's" events, is released daily at 10:30 a.m. to all registered students. The information contained in B-Engaged Calendar is pulled directly from B-Engaged. Each B-Engaged Calendar entry must meet the following criteria:
    • The target audience includes the general public or, at least, all campus affiliates (i.e., students, faculty, and staff).
    • A minimum of one B-Engaged Event Category is associated with the event. This tag maps to a corresponding category of the University Events Calendar.
    • Each instance of the event concludes within one day. For our purposes (that is, to accommodate late night events), a "day" runs from 12 midnight on Day 1 and concludes at 5:59 a.m. on Day 2.

General User

How does B-Engaged help me get involved on campus?

Since B-Engaged lists all of the student organizations on campus, plus a number of other involvement opportunities through University offices and departments, the website acts as a single place to find out about student organizations and upcoming campus events. Each organization listed on B-Engaged also has a primary contact for you to connect with to find out more information, such as meeting dates and times. 

How do I find events on B-Engaged?

Refer to the following Support Article--Searching for an Event to Attend.

How does B-Engaged help me find organizations that fit my interests?

Find groups that appeal to you by searching the organization directory in B-Engaged.

How do I join an organization on B-Engaged?

To join, click on the name of the student organization from the list under the "Organizations" tab and then select "Join Organization". The organization will send you an e-mail to confirm your membership. Organizations that are run by campus departments, such as club sports, and organizations that have membership criteria, such as fraternities and sororities, will not have a "Join Organization" button; these rosters will be automatically updated by the University each school year. However, many organizations have listed contact information for anyone looking to find out more before joining.

Why can I join some organizations, but not others?

Organizations that are run by campus departments, such as club sports, and organizations that have membership criteria, such as fraternities and sororities, will not have a "Join Organization" button; these rosters will be automatically updated by the University each school year. However, many organizations have listed contact information for anyone looking to find out more before joining.

How do I indicate my interest in Fraternity and Sorority Life? 

Please contact LC Coghill, Director of Fraternity and Sorority Life, at lcoghill@binghamton.edu

What is my co-curricular transcript (CCT)?

Your co-curricular transcript is a record of all of your involvement in life outside of the classroom throughout your college career at Binghamton University. Co-curricular transcripts include everything from events you attend, clubs and organizations in which you participate, internships you complete, a log of your community service hours, committees that you sit on to on-campus jobs.  A co-curricular transcript can be helpful when you are ready to write your resume and may even be necessary when applying for jobs or awards on-campus.

How is my co-curricular transcript useful?

Your co-curricular transcript can be used in a number of ways: many offices on campus will require a copy of your co-curricular transcript with an application if you are applying for a job in that office; a co-curricular transcript may be needed when applying for awards or honors within a department or school; a co-curricular transcript can also be helpful as you begin to build a resume. Additionally, co-curricular transcripts allow you to write reflection statements about your experiences for future use.  Have you used your involvement transcript in a new or different way? Please let us know be emailing bengaged@binghamton.edu.

Why should I keep an up-to-date co-curricular transcript?

Keeping your co-curricular transcript up-to-date will help you as you apply for on-campus jobs that require a copy of the document. If you realize the day before the application is due that your transcript does not adequately reflect your college experience, it may be difficult to update it in time. Requests for joining certain organizations and verification of self-reported experiences can take time, so you are better off updating it frequently throughout each semester.

How do I see all of the events I attended and organizations that I have joined?

Refer to the following Support Articles:

If an organization membership or an event that you attended does not appear on your co-curricular transcript, please contact us at bengaged@binghamton.edu.

How do I make only certain events and organizations show up on my co-curricular transcript?

Refer to the following Support Articles:

What if I have had some experiences in college that are not a part of the organizations that are listed?

Refer to the following Support Article--Submitting an Experience Request.

Be sure to include relevant contact information as we manually verify all experience requests.  If you would like to add a past organization membership that does not appear on your transcript, please contact us at bengaged@binghamton.edu.

What if I do community service and want to record it?

Community Service is one of the best experiences to record, both for your involvement transcript and for your organization. Refer to the following Support Article--Submitting Service Hours.

If you participated in community service outside of an organization, add this as a self-reported experience (see above).

How do I remind myself of my experiences beyond event attendance or organization membership?

Refer to the following Support Article--Adding Reflections to Involvement Experiences.

How do I fill out the club sports registration form?

Access the Club Sports Individual Participant Registration form (hosted by Campus Recreation Services) on B-Engaged!

I'm an RA, how do I create an event?

Please refer to the B-Engaged Events QuickStart Guide. Find a copy in your hall's RA Binder.

How do I share events that I am attending on Facebook and other social media?

Copy and paste the event URL, which begins with "https://bengaged.binghamton.edu/event/," to any social media of your choosing.

Can I add events from B-Engaged to my Google calendar?

Yes! To add an event from B-Engaged, navigate to the individual event page. Look for the links to add to Google Calendar or iCal/Outlook located under the Date and Time heading.

How do I update my profile and why can I only update certain information?

Refer to the following Support Article--Updating your User Profile Information. See also Changing your User Profile Picture

Select fields have been locked by a campus administrator and may not be edited.

How do I decide what kinds of email notifications I receive?

Refer to the following Support Article--Adjusting User Notification Settings.

Are there any privacy settings that I can change?

Refer to the following Support Article--Changing your Privacy Settings.

Student Organization

Is my organization listed on B-Engaged?

Most University departments and offices are listed on B-Engaged including fraternities, sororities, NCAA sports teams, club sports, Intramurals, etc. Additionally, all Student Association-chartered (SA) groups are listed on B-Engaged. If you cannot find your group within the organization directory, make sure that you are not using any abbreviations or try other phrasing for your organization's name. GSO groups and groups that are not yet chartered or University recognized will not automatically have a B-Engaged page. Please contact us to begin the process of creating a page for your group. If you still cannot find your organization, contact us at bengaged@binghamton.edu.

What is a primary contact for an organization?

An organization's primary contact is the person designated from the organization who has maximum access within the site to update the page, respond to messages, and receive inquiries. Primary contacts per group type are generally as follows: 

  • SA Organizations- organization president
  • Fraternities and Sororities- Director of Fraternity and Sorority Life
  • Club Sports- Senior Assistant Director, Campus Recreation for Sport Programs
  • Honor Societies- Campus Activities staff
  • Groups under supervision of a University office (such as the Dean's Team, M-HOPE, REACH, etc) - professional staff from that office 
  • GSO Organizations- B-Engaged Platform Coordinator

How do I become the primary contact for my organization?

SA Organizations

By default, the person who registers an SA-chartered organization is the primary contact. If you are the organization president, but you are not the organization's primary contact or if you would like to add an additional B-Engaged administrator for your organization's page, email bengaged@binghamton.edu.

All other group types

Contact us for more information--bengaged@binghamton.edu.

How do I create an event for my organization?

First ensure that your position within the organization allows you to do so.

Refer to the following Support Article--Creating a New Event in your Organization.

Note that your goals or group type may require that you provide specific information.

How do I update my organization's profile?

Refer to the following Support Article--Updating your Organization.

Can I connect content from B-Engaged to Facebook or from my organization's Facebook page to B-Engaged (what about other social media sites)?

Yes. Refer to the following Support Article--Updating your Organization.

How do I share information to my organization's members through B-Engaged; does it have an email function?

Refer to the following Support Article--Sending a Message as an Organization Leader.

Why would I upload documents to my organization's page?

B-Engaged can be used by organizations for more than recruiting new members and interacting with current members. B-Engaged provides storage space that allows organizations to upload documents that can then be saved for future use. This capability is particularly useful for organizations whose leadership changes on a yearly basis and need a virtual storage space for documents.

How do I upload documents to my organization's page?

Refer to the following Support Article--Documents Overview.

Please note that only SA groups should utilize the Constitution/Bylaws document type and only for the intended purpose.

Why should members of my organization use B-Engaged to record service hours?

Logging service hours on B-Engaged allows organization leaders to keep electronic records of how their members volunteer their time. Organizations that are required to keep this information can do so on B-Engaged easily and members can input their own hours without being able to change other members' information. B-Engaged also creates reports for organization leaders to view their members' service hours. Binghamton University uses the total service hours recorded on B-Engaged for accreditation, grants, and other required reporting. These service hours are used to grant special awards that are available to organizations who perform community service. Service hours recorded by individual students appear on their co-curricular transcript as they apply for internships and jobs both on campus and off as well as when they write resumes.

Are service hours that my organization's members record approved or verified in any way?

Yes, when individuals log service hours on B-Engaged, they are subject to approval by a designated organization officer or administrator.

When will my events appear in the B-Engaged Calendar email by B-Line? 

Your event will appear in the B-Engaged Calendar emails the day before and the day of your event.

Why isn't my event appearing in the B-Engaged Calendar email by B-Line?

Your event must meet specific criteria in order to appear in the B-Engaged Calendar.

Ensure that you have done each of the following:

  • Set End Time prior to 6 a.m. of the day immediately following the Start Date.
    • e.g., Start Date is September 1st and End Time is 5:59 a.m. on September 2nd
  • Set Show To as either "Anyone in the world" or "Students & staff at B-Engaged.
  • Select at least one (1) Event Category.
    • You may select as many as apply.
  • Submit your event for approval with sufficient time to process.
    • Event review days and times vary by group type.
    • We recommend submitting your event for approval no later than three (3) full business days before the event will occur.
    • Early submissions are encouraged!

University Office

What departments are listed on B-Engaged?

Departments and offices are listed on B-Engaged if they use it to market their events or track attendance. Departments that are listed on B-Engaged use it for event management, communication to students, recruiting students, interns and employees, hosting an application or award process, and monitoring outcomes associated with workshops, etc. If you cannot find your department under the Organizations tab, make sure that you are not using any abbreviations or try other phrasing for your department's name. If you still cannot find your department, contact us at bengaged@binghamton.edu so that we can discuss how to set up a page.

Is B-Engaged limited to departments?

No, however, we use the term departments to refer to departments, offices, program areas, services or other non-student group organizations listed on B-Engaged.

How can I create content for my page?

We will work with you you develop your initial page. Once we know that you are comfortable with using the page, you designate who is a primary contact to manage the page and any other persons who would assist.

Can I update my department's page without being the primary contact?

Special positions can be created if there are staff members, graduate assistants, interns, or student workers who are responsible for a department's page maintenance, but who are not the primary contact. To have this position created, email us at bengaged@binghamton.edu.

How do I create an event for my department?

Only the primary contact or other designated members can create an event for an organization. To do this, click on the "Events" tab on the grey navigation bar located at the top of your organization home page. There will be a button at the top of the page labeled "Create Event". Clicking this button will bring you to a screen with required fields for event creation. Fill in the appropriate information on each page.

How do I update my department's profile?

Only the primary contact or other designated members can update an organization's profile. To do this, visit your department's home page and click the "Profile" tab in the grey navigation bar on the department home page. Select the blue "Edit" button in the upper right-hand corner. Fields you can update include Summary, Full Description, Contact Information, External Website Links (Website, Facebook, Twitter, YouTube, Flickr, Google Calendar), and Profile Picture. Make sure to click "Save" at the bottom of the page.

Can I connect content from B-Engaged to Facebook or from my department's Facebook page to B-Engaged; what about other social media sites?

Yes, B-Engaged links to all forms of social media right on each organization's home page. There is a button for visitors to your B-Engaged home page to Like your organization on Facebook without leaving B-Engaged. There is also a share button to share content from B-Engaged onto the social media platform of your choice including common sites such as Facebook, Twitter, Pinterest, Tumblr, Google+, and more. Organizations can also share their Facebook timelines (and other social media sites) onto their B-Engaged home page by including that information when they edit their profile. Events on B-Engaged are also easily added to a Google calendar or iCal.

Why would I upload documents to my department's page?

B-Engaged provides storage space that allows departments to upload documents that can then be saved for future use. This capability is particularly useful for departments who want to share documents with students who work closely with or as a part of their office.

How do I upload documents to my department's page?

To upload documents, click "Documents" on the grey navigation bar on the department home page. Select the blue "Add File" button. This will result in a pop-up where you can upload your document and choose the document type. 

When will my events be sent via B-Line?

Your event will appear in the B-Line emails the day before and the day of your event (as long as you have selected to show the event to "Anyone in the world" or "Students & staff at Binghamton University).

Why isn't my event appearing in B-Line?

Events will appear in the B-Line emails the day before and the day of your event if it meets the following criteria:

  • Event is visible to either "Anyone in the world" or "Students & staff at Binghamton University"
  • Event has at least 1 event category
  • Event is approved before B-Line emails go out

To maximize the likeliness that your event is sent to B-Line, we recommend submitting your event for approval no later than 8 a.m., 2 business days before the event will occur. Early submission is highly encouraged.

Are there opportunities to be trained in the use if B-Engaged?

Currently, RD's learn about B-Engaged since RA's are required to submit all events this way. Other staff members in offices or departments that use B-Engaged are learning about the system as they begin to use it. We offer training dates which can be located under the events section of the B-Engaged organization page. Simply RSVP via B-engaged or email bengaged@binghamton.edu for more information! 

Faculty/Staff

As a faculty or staff member writing a letter of recommendation for a student, am I able to view the student's involvement transcript?

Since students can edit what is viewed on an involvement transcript dependent upon the way they intend to use it, we encourage students to provide faculty with the most appropriate version for a letter of recommendation. They can save that version and send it to you as a PDF.

How can I find student organizations on B-Engaged?

To find a specific organization, click "Organizations" and either click a letter in the directory link on the left, type in the name of the organization in the search bar on the left, browse by category, or click next at the bottom of the page until you find the organization.

Are there opportunities to be trained in the use if B-Engaged?

We now offer training dates throughout the semester! To sign up, navigate to the B-Engaged organization page and check out our upcoming events. Advance sign-up is required. If interested, RSVP via B-Engaged or send an e-mail to bengaged@binghamton.edu.

When will my events be sent via B-Line?

Your event will appear in the B-Line emails the day before and the day of your event (as long as you have selected to show the event to "Anyone in the world" or "Students & staff at Binghamton University).

Why isn't my event appearing in B-Line?

Events will appear in the B-Line emails the day before and the day of your event if it meets the following criteria:

  • Event is visible to either "Anyone in the world" or "Students & staff at Binghamton University"
  • Event has at least 1 event category
  • Event is approved before B-Line emails go out

To maximize the likeliness that your event is sent to B-Line, we recommend submitting your event for approval no later than 8 a.m., 2 business days before the event will occur. Early submission is highly encouraged.

Are there opportunities to understand the data and lessons learned that come from the University using B-Engaged?

We would love to provide opportunities for faculty and staff to learn the same information that we learn from B-Engaged and look forward to providing this opportunity in the future. If you have any ideas about the best places or times, please email us at bengaged@binghamton.edu.

How will the data that is collected through B-Engaged be used to benefit the University?

Binghamton University uses data collected through B-Engaged in a number of ways, including reporting, accreditation, grants and more. We plan to add a Curriculum module to B-Engaged that will help students track their progress in achieving the core competencies of a Binghamton University graduate, and the data that is generated from this will be important as we assess the Road Map initiative.

Am I able to provide meaningful feedback about B-Engaged?

We encourage all members of the University community to help us make B-Engaged the best service it can be. Email your thoughts and suggestions to bengaged@binghamton.edu.

If students ask me about ways to get involved in organizations on campus, is B-Engaged the best place to send them or are there other resources?

We believe that B-Engaged is the best place for students to go to find out about involvement opportunities on campus (but we might be biased). However, we recognize that at Binghamton University, many faculty and staff have personal connections to other offices, departments, divisions and of course to students. Make sure to put people in contact if you can, but if you are not sure, B-Engaged is a great place to start.

 

What if I have questions that are not answered on this FAQ page?
TECHNICAL SUPPORT
Self-Serve
Search the complete library of vendor-created support articles and videos
Available 24-7 (i.e., Sun-Sat, 12am-11:59pm)
See also link at bottom of all B-Engaged pages
Chat
Locate the "Chat With Us" button on the support site.
Chat support available Mon-Fri, 9 AM-5 PM ET.
Email
Complete the online submission form.
Email support available Mon-Fri, 8 AM-8 PM ET.
Call
Dial (716) 270-0000.
Phone support available Mon-Fri, 8 AM-8 PM ET.
OTHER INQUIRIES
Email bengaged@binghamton.edu.

Last Updated: 9/20/18