12 Resources for Students Struggling with Online Learning

Posted by Lauren Kidd on October 15, 2020

The adjustment to online learning can be a tough one. You have to learn about new technological platforms, master different methods of virtual communication and manage your time outside of a traditional class structure. It took me way longer than I would like to admit to figure out Zoom and I am still trying to figure how to manage my workload. It can feel overwhelming and isolating, but there are plenty of resources out there to help with a smooth transition.

Faculty and TA Office Hours

article images

While it may seem a little daunting, it is important to seek out help when you need it. Your professors and TA’s have office hours for a reason. Among other things, they are willing to answer questions, discuss any problems you may be having and suggest other support resources. I used to be convinced that an email could solve my problems, but it’s much more effective to communicate any challenges face to face - even if it’s over Zoom. All you need to do is reach out and set up a meeting.

University Tutorial Services

article images

University Tutorial Services offers academic support for various classes. These services are a great way to get help and interact with peers who have already gone through the material that you are struggling with. Even during the two-week pause, tutoring services can be accessed over Zoom. If you’re looking to set up an appointment, visit Starfish or look here for a step-by-step guide to help you.

Supplemental Instruction (SI)

article images

Supplemental Instruction is a great way to get into a peer-led, group study environment. SI is set up for courses that students traditionally find challenging. It is open to any students enrolled in those courses ok and is led by undergraduates who have previously taken those courses. This semester, SI is being offered virtually for ECON 162, Dr. Merriwether’s PSYC 111, and Dr. Jant’s PSYC 243. SI Leaders are also trained as Peer Success Coaches, which means that they can help you identify barriers to your academic success.

Writing Center

article images

The Writing Center offers tutoring online for any of your writing needs. Tutors can help you with essays, arguments, research papers, reports, lab reports and more. I have gone multiple times for help with formatting my research papers and organizing my arguments. It really helps to have another person look over your work. They can also help you develop your critical reading, presentation and citation skills. The center is open Monday - Friday and you can schedule a virtual appointment here.

Speaking Center

article images

If you’re anything like me and don’t like presenting in front of a class, the Speaking Center is the place for you! The center provides peer-to-peer consulting, which creates a risk-free environment where you can practice and develop your skills. You can work on your public speaking, your oral presentation preparation and delivery skills, and get constructive feedback to help you improve. Make a Zoom appointment here.


article images

While I have mainly used Starfish to schedule tutoring sessions, it can also help with questions or concerns that may be impacting your success. You can find Starfish under “Useful Links” on your myBinghamton page. You will be able to request help, choose a topic and add detailed comments in order to receive appropriate assistance.

STS Success Coaching

article images

Success Coaching is another great resource to help you identify potential barriers to your academic success. The Department of Student Transition and Success provides coaching from peers and professionals. You will have access to personalized one-on-one coaching appointments, weekly supportive accountability groups, workshops and access to virtual resources. You can also work on creating a personal success plan that can include goal setting, time management, organization and more. There is a solution for everyone! 

“Introduction to Online Learning”

article images

If you struggle with technology as much as I do, you can take an orientation course to online learning. This course is free for students and helps you navigate platforms like MyCourses, Zoom, Panopto and Starfish. You can go to the “Help & Info for Students” tab on myCourses to access this course or you can enroll using the “+Enroll” button if you would like to engage in activities.

University Counseling Center

article images

The combination of an ongoing pandemic and a new online learning environment can be extremely stressful. Everyone is still trying to navigate through a difficult transitional period. If you find yourself struggling and in need of support, the University Counseling Center provides clinical and referral services. The center is a resource for your psychological well-being and appointments can be made here.


article images

If you are in need of additional support with emotional or academic difficulties, the CARE Team (Consultation, Advocacy, Referral and Education) works to ensure student success through guidance, communication, problem solving and advocacy. They work to empower students with a holistic approach that focuses on education and personal development.

Academic Advising

article images

Every student has to go through the struggle of course selection, scheduling and degree planning. These decisions are stressful and often tricky to figure out. Luckily, academic advising resources are still available virtually to provide support for concerns like academic policies and procedures.

Collegiate Professors

article images

Looking for a role model, advisor or leader? There are resources all around you, even right in your own residential community. Collegiate professors are a great support system for students looking for advice and guidance, whether you have questions about academic or non-academic concerns. 

Whether you are struggling academically, emotionally, or both, do not be afraid to reach out for help. There are some great resources all around you. All you have to do is seek out a solution. Every student is going through an adjustment process right now, so you are not alone. We can get through this together, Binghamton!


Lauren Kidd is an intern in the Office of Media and Public Relations, and a senior majoring in creative writing and minoring in graphic design. She loves photography, writing and listening to music.

Have questions, comments or concerns about the blog? Email us at social@binghamton.edu.