Mitel (formerly ShoreTel) Phone System InformationThe ShoreTel company was acquired by Mitel in 2017 and the system has been rebranded to Mitel Connect.
The Mitel phone system is a Voice over IP (VoIP) system, which you can interact with using the Connect client desktop application (Windows and Mac), or the Google Chrome extension. The Connect software allows you to set options, see call logs, listen and manage voicemail messages, and much more. NOTE: ShoreTel Communicator does no longer work after the upgrade on Dec. 27, 2017.
The guides below should answer most questions, but you can email us if you still need further assistance: firstname.lastname@example.org
To access your voicemail dial 607-777-MAIL(6245). You can find more information about using the voicemail system in the Voicemail Quick Reference Guide (PDF).
Connect Client (replaces Shoretel Communicator)
Mitel Connect for Mobile Devices (Coming Soon)
- ShoreTel 230/230g Quick Reference Sheet (PDF) - A quick reference sheet (2-pages) on using your ShoreTel 230/230g phone.
- ShoreTel 230/230g User Guide (PDF) - User Guide for using your ShoreTel 230/230g phone.
- ShoreTel Voicemail Quick Reference Guide (PDF) - A quick reference sheet for using voicemail on your ShoreTel phone.
- ShoreTel Voicemail To Email - Instructions to forward your voicemail to your email.
Connect Client Training Video Guides