Mitel (formerly ShoreTel) Phone System Information

Mitel Phone System Information

The Mitel phone system is a Voice over IP (VoIP) system, which you can interact with using the Connect client desktop application (Windows and Mac), or the Google Chrome extension. The Connect software allows you to set options, see call logs, listen and manage voicemail messages, and much more. 

The guides below should answer most questions, but you can email us if you still need further assistance: telecom@binghamton.edu

Voicemail

To access your voicemail dial 607-777-MAIL(6245). You can find more information about using the voicemail system in the Voicemail Quick Reference Guide (PDF).

Connect Client (replaces Shoretel Communicator)

Client Installer Instructions 

Windows

Mac

Chrome

Soft Phone

 Reference Information