Service Request
Notice: The Rate Sheet has been updated effective July 1, 2021
Please answer all of the following when sending a service request. Failure to thoroughly answer all of the questions may result in a significant delay in processing your order. telecom chargesfor a list of rates and available equipment.
- What you want to be done (e.g., ADD, MOVE, CHANGE, DISCONNECT). If this is for an employee, please include their B-Number.
- Type of service (e.g., Voice/Phone, Data/Ethernet, Cable TV, Door Access/Card Swipe, etc.).
- Current service information (e.g., Location, Phone Number, etc.)
- New service information (e.g., Location, Equipment)
- Billing Information (e.g., Account Code or billing address).
- When you need the work completed (Due Date). Please note: Requests are assigned a Due Date of 3 weeks from the date a complete order is received.
- Your contact information.
- Any additional notes or requests.
Submit all the information above by sending an email to phone@listserv.binghamton.edu.
