What is the role of the Project Management Office (PMO)?
- To promote the use of standardized, proven Project Management processes.
- To develop and conduct Project Management training.
- To help improve project collaboration, reporting and communications.
- Lead selected ITS projects.
- Assist in creating projects within the ITS Project Portfolio Management tool (ServiceNow).
- Assist ITS resources with proper Project Management practices, forms and templates.
- Attend key project meetings, governance meetings and council meetings as appropriate.
Where to start?
a. Defining what a project is...
According to A Guide to the Project Management Body of Knowledge (PMBOK ®
Guide) – Fifth Edition, "A project is a temporary endeavor undertaken to create
a unique product, service, or result. The temporary nature of projects indicates
that a project has a definite beginning and end. The end is reached when the
project's objectives have been achieved..."
b. How to start a project...
Submit a Project Request with ITS.
c. PM Framework
Definition of each phase:
- Qualification Phase: Pre-project phase that evaluates whether or not a project request should be considered to be a project.
- Initiation Phase: Authorizing the project. Defining the preliminary scope, deliverables and stakeholders.
- Planning Phase: Performing the project work to finalize scope, develop a Project Management plan, identify and schedule project activities.
- Execution Phase: Performing the project work according to the Project Management plan in order to meet the project objectives outlined in the scope.
- Closeout Phase: Performing work to formally complete the project and transfer the completed work to operations.
d. PM Templates
Project Management Fundamentals
ITS Project Portfolio
For a list of projects, go here.