ITS Self Help Topics (A-Z)

Self Help A-Z
ITS Self Help Topics (A-Z)

If you do a FIND search for a key word, you will easily find what you are looking for here.

ITS also has a directory of SELF HELP GUIDES for easy reference.

 


A

Access Your BMail Account

Accounts - info. on campus computer accounts

After Hours Test Scoring Drop Box

Where do I get anti-virus/malware?

 

B

How do I backup my work?

BingView?

Bmail - all about Google Apps, mail, etc...

 

C

Change Your Computer Account and BMail Passwords

Connect to Wi-Fi

 

D

E

What is ETS?

F

Faculty FAQ - Checklist - everything you need to be technically up and running

G

Get HELP!

Where can I find more info. about Google Apps and Bmail?

H

I need help with my email (Bmail)...

How do I upgrade my software and hardware, or request a new software for the PODs?

Help Desk

I

J

K

L

Listserv Request

M

Mapping drives help - Firestone, H-Drive, U-Drive

What is myCourses?

I need support with MyCourses

N

O

I need Office 365...

P

How and where do I change my password?

What is Phishing and how do I avoid it?

PODs?

Policies?

What is a PORTAL?

Printing - student and more...

Where can I learn about 3D printing?

Print to a networked Beechwood printer

How do I request a project? - What kind of projects does ITS do during the year?

Where can I print? Get on a public computer? Are there any open machines?

Info on purchasing equipment?

Q

I need help with Qualtrics

Quick Links - Find what you are looking for quickly. Or check out the A-Z Self Help Directory or ITS Sitemap for easy to find links, in the top menu navigation. 

What's my print quota? 

R

What is ransomware?

What is a RESCON?

S

How do I keep my devices secure?

Self Help? IT Self Services for FAQ's and self help, as well as requests and to report an issue.

ITS Sitemap

Staff Help - Technology Checklist to get up and running technically...

I need help with setting up myCourses

What kind of data storage is available?

 

T

U

V

What is VDI? 

Virus and Malware Removal

W

Waste? Where do I get rid of my old tech devices?

Wi-Fi

X

Y

Z