ITS ANNOUNCEMENTS

SUMMER - FALL 2021

Pulse Secure VPN 2FA will use CAS 2FA beginning Tuesday, July 13, 2021

Information Technology Services will be transitioning the VPN (Pulse Secure) Two-Factor Authentication (2FA) to use the same second factor as CAS (Central Authentication Service) beginning on July 13, 2021.

CAS 2FA will remain unchanged. Those who have set up both 2FA systems will begin using the CAS “BingOTP” 6 digit One-Time-Password for Pulse Secure VPN on July 13. VPN users who have not yet set up 2FA for CAS will need to set it up in order to connect to VPN beginning on July 13. As a reminder, 2FA will be required for access to CAS effective August 1, 2021.

More information:
https://www.binghamton.edu/its/two-fa/index.html

Brightspace banner

Binghamton University is transitioning from myCourses (Blackboard) to a new Learning Management System (LMS), Brightspace by Desire2Learn (D2L).

This decision was made in collaboration with faculty and students over a two-year period. 

Visit the Brightspace announcements page for regular updates and information on how to prepare for your transition to Brightspace and visit the LMS Pilot page for more information on the decision-making process. More information such as training, FAQs, timeline, etc....Your first point of contact for questions and technical support with Brightspace should be Brightspace 24/7 Technical Support

5/19/21

SET UP YOUR 2FA TODAY by AUG 1 to avoid interruptions.

The entire campus should be set up with 2FA NOW, to keep systems running smoothly and for cybersecurity - to keep your personal information safe! If you have not done so by now, it's EASY and ONLY TAKES 5 minutes.

More information can be found here:

2FA for Pulse Secure VPN

2FA for all other services (myCourses, myBinghamton, BU Brain, etc.), utilizing Google Authenticator, Authenticator Browser Extension and Authy.

Questions and Answers About 2FA

Why is 2FA so important? 

5/18/21 - 3 Important Messages to B-AWARE of...

On Tuesday, June 1, 2021, Information Technology Services (ITS) is retiring two of its oldest servers, Bingsuns and BingNFS2, backup by end of May.  

On June 1, 2021, Information Technology Services (ITS) is retiring two of its oldest servers, Bingsuns and BingNFS2.  These servers are used to hold faculty and staff personal web pages ( https://bingweb.binghamton.edu/~username).  It was also used to mount file spaces for students in the Linux based computer lab facilities on campus.  ITS has created new environments to provide these personal web pages and Linux file share services.  The U drive is used for storage requirements and has been in place for two years now.  For the personal web pages, a new server has been set up to provide these services.  In order to migrate web pages, the owner should do the following:

Contact the Helpdesk and helpdesk@binghamton.edu or 607-777-6420 and request that your pages be migrated from Bingsuns to the new personal web page server.  Please open this request by May 27, 2021 in order to give ITS time to plan the migrations.

On May 31, 2021 ITS will no longer allow changes to the files on the old system and begin migrating any pages that were requested to the new system.  Updates to pages will not be available at this time.  ITS estimates that this process will take approximately 2-3 days.  After the migration is complete, ITS will point the bingweb.binghamton.edu/ domain name service entry (DNS) to the new server to allow old links to work.  The old servers will be shut down permanently on June 11, 2021.

If you simply wish to retain an archive copy of your personal web pages, then please be sure to download the information prior to the Bingsuns and BingNFS2 servers being shut down. If you need assistance with downloading the web pages, please contact the ITS Help Desk at helpdesk@binghamton.edu or 607-777-6420.

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Recent research assistant scam to be aware of and avoid:

Please be aware of the following research assistant scam that has been going around. Note: the scammers typically include the names of real Binghamton University professors in this email. These “offers” are NOT legitimately from these professors, and you should ALWAYS check the sender before doing anything. Binghamton University never sends out these types of emails, as all job openings are posted via Handshake. SEE MORE...

Recent employment scam to be aware of and avoid:

Please be aware of the following employment scam that has been going around. DO NOT reply to the email, as they could ask you for your personal information. Please note: the sender’s email address and email subject can change. This is NOT actually from any campus group. SEE MORE...

5/11/2021

Pulse Secure Desktop VPN to be temporarily unavailable due to upgrade on Tues., 5/11. ITS recommends users to update the desktop client on their computer to the latest version.

Between 6 - 7 AM on Tuesday, May 11 the Pulse Secure VPN will be unavailable due to a software upgrade. This upgrade is being performed to maintain a high level of security on the VPN.

It is recommended that you upgrade the Pulse Secure Desktop Client on your computer to the latest version. You can do so by following the instructions via IT Self Service.

Beginning June 1, your Pulse Secure Client will begin prompting you to conduct the upgrade directly if you have not already done so.

If you have any questions please contact the ITS Help Desk at 607-777-6420 or helpdesk@binghamton.edu

5/06/2021

Reminder to do ASAP: Keep operating systems up-to-date to avoid threats: Focusing on Mac and Dell vulnerabilities.

As people have become more reliant on their devices for just about anything and everything, security threats/vulnerabilities have become increasingly prevalent. However, installing regular updates and keeping your device software up-to-date can minimize the risk of these threats.

ITS recommends installing updates on all devices regularly. Outdated operating systems are becoming a target for cyberattacks due to their vulnerabilities. It is important to regularly install software updates, especially while you are working remotely. Every new software update has multiple bug fixes, security updates and patches to improve cybersecurity significantly.

To check for computer updates:

Dell : If you have a Dell PC, you’ll want to review this link to protect yourself against cyberattacks as soon as possible. Dell has been releasing a firmware update driver since 2009 that contains "five high severity flaws," according to security researchers at Sentinel Labs. The issue could affect hundreds of millions of PC, but the PC maker has now addressed the issue with a security patch, according to a Dell security advisory update. 

Windows:  Open Windows Update by clicking the Start button in the lower left corner. In the search box, type Update, and then, in the list of results, click either "Windows Update" or "Check for updates". Install critical Microsoft Windows updates immediately.

Mac: Go to the Apple icon, select System Preferences, then click "Software Update." Install the updates immediately.

It is also important to keep your mobile phones/tablets (IOS / Android devices) up-to-date, as bugs and patches are fixed regularly here – making the devices less vulnerable to attacks. For questions or assistance, please contact the ITS Help Desk at 607-777-420 or HelpDesk@binghamton.edu.

4/22/2021 - SET UP YOUR 2FA TODAY!

The entire campus should be set up with 2FA this SPRING to keep systems running smoothly and for cyber security - to keep your personal information safe! If you have not done so by now, it only takes about 5 minutes. More information can be found here:

2FA for Pulse Secure VPN

2FA for all other services (myCourses, myBinghamton, BU Brain, etc.), utilizing Google Authenticator, Authenticator Browser Extension and Authy.

Questions and Answers About 2FA

Why is 2FA so important? Plus, sign up by 4/20 and WIN a prize!

4/20/2021 - BANNER ISSUES

Banner INB (Internet Native Banner)
BUBrain (Banner SSB)

Date: 2021-04-20 11:35:51 EDT
Update: The Banner student records system including Banner INB and Banner Self-Service through BU Brain are both available. If you continue to see the System Status page instead of the web page for BANPROD or BU Brain, you may need to clear your browser history in order to reach the current web page and not a cached version of the page. Here are instructions for clearing the cache in Chrome: https://support.google.com/chrome/answer/95589?co=GENIE.Platform%3DDesktop&hl=en

We recommend selecting the option for "All time" when clearing the cache. You can also test to see if it is a cached version of the page by using an Incognito or Private window to log in. Safari, Firefox, Edge and other browsers have similar instructions for clearing the Cache or History, and also allow private browsing. Please contact the ITS Help Desk with any questions or to report any system problems.

Event Description:
The Banner student records system including Banner INB and Banner Self-Service through BU Brain are currently unavailable. Information Technology Services administrators are working on the problem. Any updates will be posted to the ITS System Status page.

Any updates to the status of Banner will be posted to the ITS System Status page.

4/2021

Please be aware of the following portal blue box link scam that has been going around. If you notice, the sender’s address is nothing like binghamton.edu. DO NOT CLICK on the link or input any personal information. This scam has been reported by faculty and students. For more recent scams to beware of, review the Information Security Phish Tank.

most recent phishing scam

3/2021 - TWO FACTOR AUTHENTICATION

Binghamton University is requiring that accounts use two factors of authentication (2FA) for certain services including myCourses, myBinghamton, BU Brain and others. The entire campus will be required to use 2FA in the near future, so we are asking you to sign up as soon as possible. (Note that this in addition to what you may already have configured for Pulse Secure VPN)

Looking for instructions for how to set up 2FA for Pulse Secure VPN? Click Here. For 2FA instructions regarding all other services (myCourses, myBinghamton, BU Brain, etc.) go here.


SPRING SEMESTER 2021 - TECH HELP?

Are you tech ready for the Spring semester? Need tech help or have tech issues? Check out the Student Tech Checklist and Student Tech FAQs and Easy Answers article.