Faculty, Staff and Students: Do your ITS tech-related homework now so you don’t regret it later.
Spring semester is here, and you know what that means — it’s time to get tech-ready! Just as you’re trying to remain safe with COVID-19, it’s important to be in-the-know technically, so you remain safe and secure online — as well as in person.
Best practices for information security include more than one level of proof that a user is who they say they are before being allowed to log into a system, referred to as two-factor authentication, sometimes also referred to as multi-factor authentication.
Below is a list of helpful links and resources to help you get tech-ready for the upcoming semester. Be sure to bookmark this page so you can refer back to it later!
https://drive.google.com/file/d/1A9rGuCIg4J1Ot-WFAQwSZELcEFrV-ND7/view?usp=sharing - “Get Technically Oriented” Orientation presentation
https://www.binghamton.edu/its/checklist/ - Click on the student or faculty/staff checklist to access your complete tech-checklist with helpful links for a successful semester.
https://www.binghamton.edu/its/blog/tech-help.html - Self-help for tech questions & issues
https://binghamton.service-now.com/sp - Check out our IT Service Now Knowledge Base to see if your question or issue is answered here.
https://www.binghamton.edu/its/blog/stay-secure.html - Easy tips for staying safe and secure
https://www.binghamton.edu/its/self-help/ - This blog gives you helpful steps to deal with your weekend tech troubles.
https://www.binghamton.edu/its/about/organization/technology-support-services/helpdesk/backup.html - BACKUP your work regularly so you do not lose your files. You will be happy you did!
https://www.binghamton.edu/its/about/organization/information-security/ - For tips on cyberawareness, phishing avoidance, info security with your devices, and more...
https://docs.google.com/document/d/1epzMm3Ec_wL78vqdnyghshw4-a5AV6DnAjww_hi4JGk/edit - For the latest job, Covid and phishing scams to avoid right now!
https://www.binghamton.edu/its/about/organization/technology-support-services/hardware-software/ - Check out this link for computer recommendations, free software and more. Make sure you have all the hardware and software you need before the semester starts!
https://www.binghamton.edu/its/about/organization/operations-and-infrastructure/networking/index.html - Helpful information for connecting your devices to our Wi-Fi network, eduroam
Have other tech-issues or tech-related questions that haven’t been addressed here? Contact the Help Desk at 607-777-6420 or firstname.lastname@example.org. Please note: Due to COVID-19 precautions, in-person tech help is limited to appointment only.