ITS Blog

Are you tech-ready for the upcoming semester

Faculty, Staff and Students: Do your ITS tech-related homework now so you don’t regret it later. 


A new semester is here, and you know what that means —

it’s time to get tech-ready!

It's important to be in-the-know technically, so you remain safe and secure online — as well as in person.

Best practices for information security include more than one level of proof that a user is who they say they are before being allowed to log into a system, referred to as two-factor authentication, sometimes also referred to as multi-factor authentication.

For all instructions for Google 2-step go here.

For travelers, go here.

For easy instructions for setting up 2FA required as of 8/01/21 to access all IT systems/services, go to:

For information on Pulse Secure VPN go to:

For QUESTIONS about 2FA? NOTE: Pulse Secure and CAS use same 2FA.


Below is a list of helpful links and resources to help you get tech-ready for the upcoming semester. Be sure to bookmark this page so you can refer back to it later!

  1. “Get Technically Oriented” Orientation presentation 

  2. - Click on the student or faculty/staff checklist  to access your complete tech-checklist with helpful links for a successful semester.

  3. - Self-help for tech questions & issues

  4. - Check out our IT Service Now Knowledge Base to see if your question or issue is answered here.

  5. - Easy tips for staying safe and secure

  6. - This blog gives you helpful steps to deal with your weekend tech troubles.

  7. - BACKUP your work regularly so you do not lose your files. You will be happy you did!

  8. - For tips on cyberawareness, phishing avoidance, info security with your devices, and more...

  9. - For the latest job, Covid and phishing scams to avoid right now!

  10. - Directory of Links for a Zoom Bomb & Scam-Free Semester

  11. - Check out this link for computer recommendations, free software and more. Make sure you have all the hardware and software you need before the semester starts!

  12. - Helpful information for connecting your devices to our Wi-Fi network, eduroam

Have other tech-issues or tech-related questions that haven’t been addressed here? Contact the Help Desk at 607-777-6420 or