In 2016, the Information Technology Services (ITS) Project Management Office (PMO) was established. The PMO was tasked with developing project management standardization for ITS projects, developing an ITS Project Portfolio, and an intake process to receive and evaluate incoming project requests. The PMO implemented ServiceNow as a Project Portfolio Management (PPM) tool, which helps to provide visibility & transparency to all of the projects ITS is working on.
This past year (January 1, through July 31, 2017) the ITS PMO received 81 formal project requests and there have been 104 new projects added to the project portfolio.
On September 29, ITS held a project briefing for students, faculty and staff. ITS area directors and project leads shared information on several key projects that ITS is working on for our university community.