ITS Blog

eduroam: Binghamton University’s Wi-Fi Fun Facts and FAQs

What is eduroam?

Known to BU students as the on-campus Wi-Fi option, “education roaming,” according to InCommon, is “the secure, world-wide roaming wireless service developed for and by the international research and education community.” This service started in Europe and is now utilized in more than 33,000 locations worldwide.

Countries with eduroam locations are colored navy blue (via


What makes this so interesting?

Once a device is set up to connect to eduroam at a specific campus,the device will automatically connect to an established eduroam network regardless of location. This makes it easy for individuals who may find themselves visiting different campuses to have continuous internet access without having to set up a new guest account when not at their base campus.


Reflects devices connected to eduroam from other locations while here on the Binghamton University campus.

Graphic can be found on the ITS web page Wi-Fi Connection

How do I get connected?

To join eduroam with your Binghamton login, students, faculty, and staff must run JoinNow to properly configure the device while visitors should visit the ITS webpage for more information. Any questions or issues can be directed to the HELP DESK.

Wi-Fi Security

eduroam security is based on “the most secure encryption and authentication standards in existence today.” Be sure that your device is configured properly because “as long as the needed configuration items are correctly configured, any of the authentication types used in eduroam are secure” and your information is safe.

Troubleshooting FAQs:

Why does my device keep disconnecting from eduroam? 

Most likely this is because your device may not be configured properly. To double check, re-configure your device. Run JoinNow and follow the prompts to ensure your device is configured and can connect to eduroam properly. 

How do I report Wi-Fi issues?

If you are continuing to experience issues, please report them via the  "Report an Issue" Form and if you need help contact the HELP DESK.

What areas on campus have Outdoor Wi-Fi?

You will automatically connect to BU’s outdoor Wi-Fi if your device is connected to eduroam.

See the map below for areas covered by BU’s Outdoor Wi-Fi:

(Parking Lot M, Nelson A. Rockefeller Patio, “The Spine” and Harpur Quad, Parking Lot G1, CIW Quad, Marketplace, and University Union Bus Stop)

How do I connect my gaming device to the Wi-Fi?

Use MyDevices to register your device. Log in with your BU ID and password. If you need help contact your Rescon.

Can I connect my wireless printer to the Wi-Fi?

Not all wireless printers are compatible with MyDevices. To register your device with eduroam, please reach out to the HELP DESK for a consultation. CLICK HERE for instructions for any Binghamton University faculty or staff member that would like to connect their Windows or Mac computer to a network printer that ITS manages on the Taboo print server. Students can find info on printing here.

DECEMBER AND JANUARY eduroam Feedback: Have you had any issues with campus Wi-Fi in certain areas? Let us know.

We want to hear from you! Please take a moment to complete this quick survey about the quality of on campus Wi-Fi. Your feedback matters to us! Our goal is continuous quality control with topnotch secure Wi-Fi service on campus for all.