Student Computing FAQ: Helpful info. for all your IT related questions.
Are you NEW to Computing at Binghamton University?
If you don't see your question answered here, contact the Information Technology Services(ITS) Help Desk at 607-777-6420 or your residence hall's Residential Consultant (ResCon) for assistance. ResCons are students employed by ITS to help you with problems setting up and using computers to connect to the University network from residence hall rooms. Call the Help Desk to assign a ResCon to your call. Find further information about computing services at http://www.binghamton.edu/its, or about policies at http://www.binghamton.edu/its/policies/policies.html.
What kind of computer should I bring? Can I purchase one at Binghamton University?
This all depends on your computing needs, your personal preference and budget. We recommend that you consult the department of your intended academic major for advice as some academic programs have specific computing requirements. Any new or recently purchased Windows, Macintosh or Linux system should work properly on the University campus network. Binghamton University does not sell or lease equipment to students or fix hardware. Several vendors in addition to local stores tend to have special computer purchase programs available to college students. You can learn more about vendor programs at http://www.binghamton.edu/its/hardware and we recommend you check your local stores as well.
What are the minimum requirements for my computer?
Any new computer should work but an older machine running Windows 8 Pro, or OS X Mountain
Lion (10.8) or newer should work well for basic computing tasks and connecting to
the campus network. You will likely need Microsoft Office for your class work and
the University offers Microsoft Office 365 at no cost.
For more information go to: http://www.binghamton.edu/its/software/msoffice.html.
Can someone help me set up my computer?
Most students are able to set up their computers themselves, or with minimal help from friends. If you still need help, contact your ResCon (Residential Consultant). Please be aware that ITS does not repair computer hardware. If you need additional assistance, help is available from your residence hall ResCon or the ITS Help Desk at 607-777-6420 – firstname.lastname@example.org.
How do I connect to the campus network?
Binghamton University has a robust wireless network for your computing needs. Residence halls also offer a wired connection in your individual dorm room and ITS recommends that you bring a 25' Ethernet cable to connect your device. To connect to the wireless network you need an 802.11 g/m/ac compliant wireless networking device. Some devices, including wireless printers, are NOT supported with our wireless network. There is no additional charge for access to campus Internet connections or support services.
Students, Faculty and Staff can connect to our “busecure” network with their Pods
user ID and password. Guests can connect with our “eduroam” network if they are from
a participating university or
we also have our “welcome2bing” network available for
university guests. For more information on welcome2bing, go to http://binghamton.edu/its/organization/ops/wireless.html.
How can I access Binghamton University information on mobile devices?
Most mobile devices have an application for Google apps for education. This application allows easy access to a student’s BMail and calendar apps from most mobile devices. You can also download a free app that links to the Binghamton University directory, courses, maps, news and other modules. For more information on this, and the bMobi App., go to http://m.binghamton.edu.
How do I protect against computer viruses and spyware?
ITS recommends to:
- Keep your operating system updated
- Install and keep your anti-virus software up to date ITS offers anti-virus software at no cost and more information can be found on our website.
ITS would like to remind you that like any large organization, Binghamton University is not immune to phishing scams. Phishing is the act of sending en e-mail message in an attempt to obtain private, sensitive information, such as passwords or financial information by claiming to be a legitimate, trustworthy enterprise. We have encountered phishing scams that have appeared to come from legitimate campus sources in the past and this will likely continue. Please educate yourself, be aware, and remember that Binghamton University will never ask for your password to your accounts.
Are there student accessible public computers?
YES! Binghamton University has a number of public computing areas available to students. In these areas you will find a variety of computing software and hardware. The main public computing areas are the Information Commons (Bartle Library, Science Library and University Downtown Center), Academic A POD areas, Library North Ground POD, West POD and Science 2 POD. There are also a number of smaller public residential computing areas on campus. The main public computing sites and additional residential satellite areas offer a wide selection of locations in which to work.
What if I don't have a printer?
You can print directly to our laser printers from PODs and your own personal computer. Each registered student will received a printing quota for printing in the public computing areas. When you print a job, the number of pages printed will be subtracted from your quota. There is a lower per-page charge for duplex (double sided) printing and a higher per-page charge for color printing.using your BUC$ account. Some printers are in unstaffed areas - for convenience, please bring your own stapler.
For more info. on printing and instructions on how to set up your computer to send printouts to our printers, go to: https://its.binghamton.edu/printing. Try to keep printing to a minimum... Save a tree!
For printing, see: http://binghamton.edu/its/printing. For a list of PODs and Pod Computer Usage in real time, go to: https://its.binghamton.edu/its/facilities/pods/livemaps
What is my Binghamton e-mail?
Each student at Binghamton University is assigned an e-mail account. The e-mail service is called B-Mail and is powered by Google. Your B-Mail account will remain active as long as you are currently enrolled at the University. Once you graduate from Binghamton University, you may keep your Binghamton University e-mail address for life. B-Mail is the official method of communication between the University and students, and you should check your B-Mail account regularly. Binghamton University also offers e-mail forwarding and aliases.
What are all these IDs and passwords?
Here at Binghamton University we issue several accounts to access our systems and applications. Your PODs ID and password combination is your primary key for accessing BU Brain, BingView, printing, publicly accessible computers, myCourses and other University resources.
For more information about BMail and passwords, go to http://binghamton.edu/its/email and http://binghamton.edu/its/email.
Can I bring my game box, smartphone, tablet or network device and connect it to the Internet through the campus network?
Yes, as long as you understand that you are responsible for the setup, configuration, registration and maintenance of your WPA2 Enterprise Capable device so that it does not interfere with others' use of the network.
How much does it cost to get connected?
There is no additional charge for campus internet connections or
support services. Office 365 and anti-virus are free to students.
Go to: http://binghamton.edu/its/software/index.html.
Can I create my own Web Page at Binghamton University?
Yes, you can set up a personal academic Web page on the BingSuns server using your PODs user ID and password. You can also create a website with Google Apps, as you have access to Google Sites with your BMail account. More information on creating a web page can be found at http://binghamton.edu/its/web.
Are there rules for using campus network and computing services?
All services we provide are for academic use. All students are expected to read and abide by University Code of Student Conduct when using the campus network. You agree to abide by the policy when you claim your computing accounts online. Make sure that you read and understand these policies. If you violate the rules, you may be subject to immediate suspension of services by ITS and to the student disciplinary procedures of Binghamton University. Sanctions may include the loss of network access and computing privileges. Illegal acts involving Binghamton University's computing resources may also subject you to subpoena and prosecution by, local, state and/or federal authorities. These policies are posted online at http://binghamton.edu/its/policies/acceptable-use.html.
ILLEGAL DOWNLOADING: WHAT YOU NEED TO KNOW!
Binghamton University works to educate students about the potential pitfalls of illegally downloading music, games, software or videos. Each semester, the University conducts an anti-piracy campaign. There will be negative consequences if students download music, games, software or videos illegally. The University strongly encourages students to choose a legal means to download music, games, software and movies.
For more information on University policies governing computer use, see these related links: Binghamton University Computer and Network Policy: http://binghamton.edu/its/policies/ acceptable-use.html and Copyright and Fair Use: http://www.binghamton.edu/ academics/provost/faculty-staff- handbook/ handbook-xiii.html.
What can I do at home before classes start?
- myCourses - become familiar with it at http://myCourses.binghamton.edu.
- Make sure you have active antivirus software on devices that you plan to bring to campus.
- Become familiar with your new computer; practice creating Word, Excel files and whatever software you plan on using. Use it as much as possible.
- Set your computer up to send files to our printers. See: http://its.binghamton.edu/printing.
- Become familiar with e-books. Practice reading on your computer or other device - so you can save paper!
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