ITS Self Help Guides

Self Help Guides


Below you will find links to resources and topics that might help you resolve many common computer related questions. Not finding what you are looking for? Search our A-Z list of Self Help Topics.  Click here for our 4 self help guides with tips for students including the Student Technology Checklist, Phishing Avoidance, Wi-Fi Get Connected and Printing.

General Help

What do I need to do to set up my devices? A good place to start for students is here, and faculty/staff is here.

What about hardware and software while on campus?

How do I get tech help when I'm living on campus? Your RESCON is step one.


Check out ITS SELF HELP - SERVICE NOW - for information on everything from projects to special requests pertaining to software, hardware, etc...

The Help Desk is open Mon - Fri. 

Weekend Help: 4 Self Help Guides for Students: Student Technology Checklist, Phishing Avoidance, Wi-Fi Get Connected and Printing


Wired (Ethernet)

WIreless (WiFi)

I need to set up my gaming device

How do I manually configure my devices?

What is eduroam?

Is something down? The System Status dashboard displays status information for all critical services at Binghamton University. The dashboard will be updated whenever status information for any service changes. Please check back at any time to obtain current status information.

Healthy Computing

Antivirus/ Malware Removal software and Security

Phishing Awareness - and how to Avoid and stay safe/secure.

EVERYTHING Security is here.


Print to Student Printing system from a personal computer

Print to a network printer

Access to Network Drives

Map a network share on Windows

Map a network share on Mac

SSL web based access

QUICK LINKS - for easy access to what you might be looking for.