Binghamton University students have access to technical assistance through the ITS Help Desk by contacting (607) 777-6420 or by visiting IT Self Service. Also, check out the helpful links on the Help Desk main page.
In addition, resident students have access to technical assistance through ResCons. ResCons are located in the Residence Halls and can help with network connectivity and software issues. Additional information about the ResCons is available at: ResCon Program.
Binghamton University Computer Account
Students are assigned a Binghamton University Computer Account automatically when they apply to Binghamton University. Your BU Computer Account is used to access University computers and applications.
To claim your account, setup 2FA and/or reset your password visit: https://password.binghamton.edu.
Information Technology Services advises people to never send any passwords via an email message for any reason. You should change your passwords often and follow safe computing guidelines when creating new passwords.
Email (Bmail) Account
Each student is issued a binghamton.edu email account, commonly called a Bmail account, when a student accepts admission and pays their deposit (or the deposit is waived). The BU Computer Account Username is used as the first part of your email address (ex. firstname.lastname@example.org)
ITS has partnered with Google to provide our users with robust email service as well as many collaborative and productivity focused applications known as Google Workspace for Education. Some of these applications include: Google Calendars, Drive, Sites and Groups. Before logging into Google Workspace for the first time, you must create a secure password. To do this, go to https://password.binghamton.edu and follow the instructions.
First check with your department, as they will have proper recommendations for you (such as Apple/PC, laptop/desktop, etc.), then go from there.
Nursing, Pharmacy, and School of Management students are required to have a laptop. Other programs do not require a computer, but we recommend that students have a computer for their convenience. NOTE: Students tend to prefer laptops since they are mobile and allow the student to work anywhere, as needed.
We recommend checking with the school or program for specific requirements, such as:
- School of Management (SOM) computer recommendations
- Decker School of Nursing (DSON) computer recommendations
Our General Recommended Specs for Student Computers
Minimum specs for a student computer are:
|Operating System||Windows 10 version 2004 64bit||macOS 10.15 (Catalina)|
|Processor||Intel i5||Intel i5|
|Hard Drive||256GB Hard-Drive||256GB Hard-Drive|
|Warranty||1-3 yr. Manufacturer’s Warranty||1-3 yr. AppleCare|
Recommended specs for a new student computer, to last 4 years:
|Windows 10 PC||Mac|
|Operating System||Windows 10 version 20H2 64bit||macOS 11.2 (Big Sur)|
|Processor||Intel i5 or i7||M1 (Apple Silicon)|
|Hard Drive||512GB Solid State Drive (SSD)||512GB Solid State Drive (SSD)|
|Warranty||3 yrs. on-site manufacturer’s warranty||3 yrs. AppleCare|
NOTE: Chromebooks and iPads are not recommended as a primary computer due to limited
Apple and Dell both have discounts for students available at:
Need to borrow equipment (laptop or hotspot)?
The Center for Learning and Teaching (CLT) has created an Equipment Request Form for students to fill out to request a laptop and/or a Wi-Fi HotSpot. All efforts will be made to expedite all requests; however, due to high demand and limited availability, the CLT and ITS cannot guarantee the fulfillment of your request. Important to note: This is a loaner laptop/equipment and it must be returned at the end of the semester.
Binghamton University provides a variety of software for students to use for academic and research purposes. Below are links to software that students can access while a student at Binghamton University:
All computers in the public Computer Labs require your Binghamton University username and password to log in. Once you've logged in, you will be able to connect to your Bmail, Google Apps, etc.:
- Check the Labs Directory - the list of available ITS Computing Labs; capacity, hardware, equipment, etc.
- Use LiveMaps or check out the LabFind App for available computers.
Check the schedule and see what is available in each lab before visiting a lab to make sure it is open.
- And more...
To view quota balance, set up devices to print, printing history, print jobs pending release, or upload files and more....