What is ServiceNow?
ServiceNow is an enterprise IT service management tool that facilitates greater emphasis on relationships with users. ServiceNow tracks the handling of issues and requests, as well as automates business processes. The tool also enables gathering and sharing of information within Information Technology Services and with end users, and provides robust monitoring and reporting capabilities.
What can you do with ServiceNow IT Self Service?
- Request help
- Submit a request
- See the status of active tickets
- Add notes or additional information to an existing request
- Search the knowledgebase
- Submit a project request
Visit ServiceNow IT Self Service.