Residential Life and the Office of Student Conduct have partnered on a process to resolve roommate conflicts. If in following steps 1–4 below you do not accomplish your goal, you will be referred to the Student Conflict and Dispute Management Program.
Step 1: Take a step back.
Consider whether the problem is major or minor. Do you need help navigating this conflict? What part did you play? Most people don’t realize that their behavior is bothering you. Giving them the benefit of the doubt may help your conversation go smoother.
Step 2: Identify the problem.
How long has this issue persisted? Once identified, reach out to someone you trust who can listen and help guide you. Review your roommate agreement which may help identify the problem.
Step 3: Talk to each other.
Sometimes simple and harmless mis-communication can create tension. This is normal and can be worked through with direct conversation. Find a time for you and your roommate to discuss your concerns in a private and quiet space. Be respectful to one another and listen actively to find ways to learn about your differences and potential compromises.
Step 4: Find a third party.
If you need more assistance after speaking with each other, reach out to your community staff. They can serve as neutral facilitators, hearing both sides of the conflict, can help update your roommate agreement and can direct you to additional resources. Ultimately, resolving roommate conflicts requires both parties to engage – Residential Life staff is here to support you in this process.
Step 5: Student Conflict and Dispute Management Program
If after meeting with the Residential Life staff your conflict is not resolved, your next step is to participate in the Student Conflict and Dispute Management Program. This program creates a space for all parties to openly communicate and collaboratively decide on a resolution moving forward.
