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Frequently Asked Questions

1. What is SCDMP?

SCDMP is an acronym for our new Student Conflict and Dispute Management Program, a partnership with the Division of Diversity, Equity and Inclusion, Student Conduct, University Ombudsman and Offices of the Dean of Students.

2.  Where is the SCDMP located?

The program currently lives in the Offices of the Dean of Students and located in UUW 205.

3.  What are the hours of the program?

The Offices of the Dean of Students is open 8:30 a.m. – 5 p.m. Monday through Friday. Enter in the main entrance and ask for the Conflict and Dispute Management Program.

4. What issues can the program assist with?

  • Roommate conflicts
  • Co-worker conflicts
  • Dating or romantic conflicts (partners involved with communication issues not domestic violence - see IVP - Interpersonal Violence Program)
  • Conflicts between groups, teams, organizations

5. Is the program available to undergraduate and graduate students?

Yes, the program is available to all students for free of charge 

6. What occurs once a referral is received?

Once a referral is received, it’s reviewed by the program director and determined if the content meets the criteria for the program.

If it doesn’t, the referral source is contacted, notified and provided suggestions of other options available to address the concern on and off campus.

If it does, the parties involved are contacted to meet in person, discuss the referral and discuss interest in participating in the program. Once there’s consensus of participating in the program, mediation or restorative justice is determined, trained staff are selected and a session is scheduled.

7. What are the benefits of the program?

  • Provides a student-centered approach to resolving conflicts
  • Participants gain greater clarity about the conflict and contributing variables
  • Builds skills of resilience, critical thinking and empathy

8. What is mediation?

Mediation is a form of alternative dispute resolution (ADR), voluntary, confidential process, assisting two or more parties in resolving disputes. A trained and impartial third party (mediator) facilitates communication and assists those involved in identifying needs, clarify issues, explore options, and negotiate an agreement.

9. What is restorative justice?

Restorative Justice is a form of alternative dispute resolution (ADR) that brings students together in small groups, empowers them to resolve conflicts and focuses on the needs of all involved.

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Last Updated: 6/19/17