Got Conflict?

Student Conflict and Dispute Management Program

The Student Conflict and Dispute Management Program (SCDMP) can assist with a variety of conflicts students may be experiencing, including interpersonal conflicts/disagreement within student organizations, teams, clubs, roommate disputes, etc. Our program provides a developmental approach to resolving conflicts, offers a supportive space for open dialogue and active listening, and helps students build the skills of resilience, critical thinking and empathy. The services with the SCDMP are free and completely voluntary every step of the way through the process.

Bearcats Resolve, Reconnect and Restore

The SCDMP provides an environment for students to engage in meaningful conversations to resolve conflict and address harm through mediation and restorative justice practices. The SCDMP creates a supportive space for all parties to actively communicate and collaborate on determining resolutions. Students who participate in the SCDMP learn skills such as problem solving, critical thinking, fostering empathy and working through differences with others.

We understand that students have differing needs and interests when approaching conflict and conflict can be challenging, so the SCDMP offers services to aid students in addressing interpersonal conflicts and disagreements. 

Our student-centered program focuses on:

  • Open dialogue that is healing and empowering to participants
  • An opportunity to reflect on how decisions/actions can impact the campus community
  • Meaningful communication to reach resolutions and repair harm that resulted from dispute and conflict
  • Developing strategies to express feelings and understand others.
  • Full participation from all participants

Examples of the types of conflicts/harm that can be addressed using the SCDMP:

  • Roommate disagreements and disputes 
  • Co-worker conflicts
  • Conflicts between groups, teams, organizations
  • Destruction of property
  • Theft

Referral process

Students, faculty, staff, or other community members may refer a case to the Student Conflict and Dispute Management Program and/or the Office of Student Conduct. This case can be the result of an actual student conduct violation as outlined in the Code of Student Conduct, or can be the result of a conflict or harm created that is not in direct violation of the Code of Student Conduct. 

Types of referrals:

  • Self-referral
  • Referral through the student conduct process
  • Campus or community referral

After a referral has been submitted, a staff member will meet with all relevant participants individually to gather information and explore next steps. This is a very important part of the process as staff have the opportunity to hear everyone’s perspective and story regarding the conflict or situation. 

If you are interested in speaking with a staff member to learn more about the SCDMP and/or would like to submit a referral, please fill out our online referral form or email!

Contact Us

Erin Kentos
Assistant Director of Student Conduct for Conflict Management
Student Conflict and Dispute Management Program

Office of Student Conduct, Binghamton University
Tuscarora Building, Suite 3J