Programs and Services

Services and programs offered by the SCDMP

Conflict coaching

An informal meeting to explore the nature of the conflict, your feelings about the conflict, what you need moving forward and how to foster open dialogue. This approach will provide you the opportunity to connect with a trained neutral third-party to identify strategies to foster open dialogue regarding the conflict(s) and develop skills to manage interpersonal concerns. Work together to develop an action plan for next steps for successful conflict resolution.

  • Individual meetings: Connect with a SCDMP staff member to increase your awareness and skills addressing interpersonal conflicts. Individual conflict coaching sessions provide students the opportunity to engage in a mock dialogue to feel confident to address conflict with open communication without a third party.
  • Workshop: This is a one-hour workshop that provides participants with the opportunity to gain a deeper understanding of conflict, identify one’s primary response when managing conflict, and learn skills and techniques for conflict resolution.

Request a workshop

Mediation

An alternative method to resolve conflict that is appropriate when a violation arises due to a dispute between students and is guided by a trained neutral third-party. It is a voluntary process that requires mutual agreement and commitment of all involved parties. Students have the opportunity to participate in dialogue and share their feelings, needs, interests and resolution options. The goal is that this process will result in a written agreement to resolve an interpersonal concern/dispute and prevent it from occurring in the future. 

Restorative Justice (RJ)

An alternative method to resolve a conflict, dispute or policy violation with open dialogue that is healing and empowering to participants. An essential requirement for RJ is the person(s) of concern must acknowledge and accept responsibility for their offenses in an effort of repairing harm and rebuilding trust as a campus community member. It is a voluntary process that requires mutual agreement and commitment of all involved parties. 

Mediation

Non-adversarial process

Uses dialogue

Brings participants together

Voluntary

Participants create their own resolution

Fosters continuity of relationships

Works toward mutual understanding and cooperation between participants

Seeks win/win outcome

Restorative Justice

Non-adversarial process

Uses dialogue

Brings participants together

Voluntary

Participants create their own resolution

Fosters communication and accountability

Works toward mutual understanding and empathy between participants

Promotes mutual repairing harm and rebuilding trust