Medicare Insurance Counselor (HIICAP)

Action for Older Persons

Long-Term Project
Date and Location 08/21/2019 - 12/06/2019
Days of Work:
Monday, Tuesday, Wednesday, Thursday, Friday
Time(s) of Day:
Morning, Afternoon
200 Plaza Drive Suite B
Vestal, NY 13850
Project Details
Project Category:
Internship (Unpaid)
Weekly Hours:
People Needed:
Undergraduate Students
Project Description
HIICAP Intern Description - BU Students Organization: Action for Older Persons (non-profit) Program: HIICAP - Health Insurance Information Counseling and Assistance Program. We are New York State’s federally funded State Health Assistance Program (SHIP) and we educate the public on Medicare, Medicare supplemental insurance, Medicare Advantage plans, and prescription drug coverage. Position: HIICAP Counselor - As a HIICAP Counselor, you meet one-on-one to provide personal assistance to individuals on Medicare about what type of health insurance is best for them. There are many options and the complexity is difficult for many Medicare recipients to comprehend. Background: This is a free service offered at our office at 200 Plaza Drive in Vestal. Last year, we met with 2,773 individuals and saved them over $2.9 million dollars by helping them select plans and enroll in programs based on their needs. During Open Enrollment (October 15 - December 7) we are extremely busy and need more volunteers. Commitment: We need a commitment of 8-10 hours a week during the Fall semester. There will be training and shadowing during September and early October, passing a state HIICAP certification test, and then counseling during Open Enrollment. If you want, you are welcome to continue for the Spring semester. We would need a 3 hour block of time between 9 am and 5 pm weekdays. We require that you take this opportunity as a 4 credit internship. Requirements: Friendly, analytical thinking students who would find it rewarding to help senior citizens find the insurance plan that best meets their needs and to screen them for programs for which they may be eligible. Students from any major are welcome. Location: 200 Plaza Drive, Suite B Vestal (across from University Plaza) Benefits: Learn something that may be useful in your career; gain a great experience for your resume, and enjoy a rewarding
Training Required:
YES (Will train in first month of internship)
Immunization Proof:
Application Needed:
YES (Send resume and cover letter to

Contact Info.
Project Contact

Contact Name
Jane Talbot (HIICAP Coordinator)



Mailing Address
200 Plaza Drive
Vestal, NY 13850

Project Location (On Bus Route)