This position supports the Regional Disaster Cycle Services (DCS) department. The Sheltering (SH) Service Associate (SA) is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Sheltering Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Sheltering Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.
Key Responsibilities
Responsibilities vary depending on assignment.
May include providing support to one or more of the following areas within the shelter:
reception
registration
dormitory
feeding
information
supply
Provide excellent customer service to clients
Complete the required virtual self-paced training (3.5 hours of training total)
Qualifications
Required:
Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.
Ability to work in a continuously changing environment in which work priorities may change frequently.
Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.
Comfortable working in a team environment as a frontline worker under the direction of a supervisor
Valid Driver’s License (required for Divisional and National Deployments)
Minimum 16 years of age
Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
Willing to complete 3.5 hours of virtual self-paced training required for position
Ability to read, write, and follow verbal and written instructions in English
Willingness to comply with current public health and Red Cross policies
Requirements
Training Required:
No
Immunization Proof:
No
Application Needed:
Yes - an application is required please contact Kelli with any questions or more info
Other Requirements:
Contact Form
Contact Info.
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Project Contact
Contact Name
Kelli Quinn (Volunteer Recruitment Specialist)