On-Campus Assistance

Residential Life Support and Assistance

Find contact information, support services, and helpful resources for students living on Binghamton's campus.

  • M–F= Monday through Friday
  • During the semester business hours = M–F 8:30 a.m.–5 p.m. (except for holidays); summer business hours = M–F 8 a.m.–4 p.m.
  • S&S = Saturday and Sunday
  • SSA (Student Support Assistant for your community) - their hours will be posted in your building's staff office located on the first floor of your building
  • CA (Community Assistant) - their hours will be posted in your building's staff office located on the first floor of your building
  • RD (Resident Director for your building) - M-F 8:30 a.m.–5 p.m.
  • CP (Collegiate Professor or Faculty in Residence) for your community) - email them for an appointment

Issue:

Hours:

Contact:

Locked out of your room/lost your keys

M-F 9 a.m.–midnight,

S&S noon–midnight

Your Community Area Office

Room change

M-F 9 a.m.–midnight,

S&S noon–midnight

Your Community Area Office

Emergency support needed

24/7

New York State University Police at Binghamton

From campus phone, dial 911

From a cell phone, dial 607-777-2222

Facilities emergency– room/building issues

M-F 8:30 a.m.–5 p.m. and after business hours

Contact your Community Area Office/SSA/RD

Roommate issues

See posted hours for SSA; business hours for RD

Your SSA

or your RD

Personal issues

See posted hours for SSA; online contact for MSW Interns; business hours for RD

Residential Life MSW interns (Master of Social Work) in each community

Bias issues

During business hours see your RD; see posted hours for SSA

24/7, online

RD or SSA

Bias reporting form

Academic issues

Business hours

Your CP: contact

and/or Residential Life MSW interns (Master of Social Work) in each community

Housing issues/questions

Business hours

Central Residential Life email or 607-777-2321

Work for Res Life

Business hours

Central Residential Life see our Work with Us web page, email or 607-777-2321

Non-emergency facilities (raise bed frame, add/remove furniture)

24/7 online

Facilities Management, submit a work order

(opens in a new window)

Reserve a space or a firepit in/near my building

24/7 online

Res Life Managed Spaces

Student government

See posted hours for your CA or business hours for your RD; 24/7 online

Your community's college council web page

Community and student events

Your CA;

24/7 online

See posted hours or see Res Life event calendar

Not on our list?

For non-emergency inquiries or other concerns, email Residential Life. Please note Residential Life email is responded to in the order in which it is received Monday–Friday 9 a.m.–4 p.m. (except for holidays). Response times may vary based on time of year and email traffic.