Events Center Ticket Policy

Lost/Forgotten/Stolen tickets

Season ticketholders and Individual Game Ticket Purchases

In the event season tickets are lost or forgotten, the Events Center Ticket Office will reprint the tickets provided the following information can be confirmed: that the original tickets have not entered the facility and that it is the account holder of record initiating the request. If the tickets have been used and are already inside the facility, the customer will be required to purchase new tickets, subject to availability. Remember that tickets are like cash and should be kept in a safe place.

Mini Pack Coupon Purchases

Unfortunately, lost, forgotten or stolen mini pack coupons cannot be verified, therefore under no circumstances, will mini pack coupons be reprinted or reissued.

Reselling tickets

The unauthorized resale of tickets in, on or around the Binghamton University Events Center property is not permitted under any circumstance and is prohibited by law. Any such violation will be addressed appropriately by Binghamton University, their affiliates and the Police Department. People caught selling tickets in violation of the law may have their tickets and their right to future tickets to the Binghamton University Events Center revoked. To avoid using counterfeit or stolen tickets, purchase tickets through authorized ticket outlets only. Refer to this NYS Department of State website for further information.

Ticket exchanges

Once a ticket is purchased, it cannot be exchanged for a different game.

Ticket requirements

All fans entering the Binghamton University Events Center must have a ticket, except for those fans under two years of age. Any child under 24 months must sit on the lap of an accompanying adult.

Ticket taking process

Handheld devices will be used at the Events Center, so remember to keep your ticket(s) in good condition.

Will Call

The will call windows are located next to the Events Center Ticket Office. Tickets purchased by phone or on the Events Center website can be picked up at the Events Center Ticket Office. The Events Center Ticket Office opens approximately two hours prior to the start of each home game. Fans who need to claim their tickets from will call must present valid photo ID, and if required, the credit card used to make the original transaction. Will call tickets can only be released to the party whose name appears as part of the original ticket order/transaction. Fans who wish to leave tickets at will call for friends, family or clients may do so at their own risk. Fans will be required to fill out a third-party will call envelope and include tickets. The Binghamton University Events Center does not assume any responsibility for any unclaimed third-party will call tickets. Fans are advised to claim their will call tickets as early as possible. Will call lines can become more congested approximately 30 minutes prior to each home game.

Note about ETickets: "Buyer Beware"

Tickets purchased for events may be electronic print-at-home tickets. The unique bar code on each ticket allows only one entry to the event. The first copy of an e-ticket (if there are multiple copies made) to arrive at the event will gain entry after scanning and validation. Other copies of the ticket will be denied entry.

Note that any sales of tickets to these events at locations other than through this site (i.e. online auction sites) cannot be verified as authentic tickets. The sponsoring organization and/or venue will not be responsible for fraudulent sales and/or the illegal duplication/sale of e-tickets.


Ticket Purchase Policy

The ticket purchased for this event is good only for the event and seat/section for which it is issued and is not transferable. This ticket is a limited revocable license and may be revoked and admission refunded at the sole discretion of the sponsoring organization. Binghamton University reserves the right, without refund of any portion of the ticket price, to refuse admission or eject any person whose conduct is deemed disorderly or fails to comply with the terms and conditions contained herein. Purchase of this ticket from or sale by a third party is not authorized and may be fraudulent. Unauthorized or unlawful resale or attempted resale is grounds for seizure and cancellation without compensation. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit, and if so are void. This ticket cannot be replaced if lost, destroyed or stolen. Binghamton University reserves the right to verify proof of photo ID and/or credit card of the purchaser prior to admittance to the event. Holder voluntarily assumes all risk of injury, loss or damage to person or property whether occurring prior to, during or after the vent to which this ticket admits the user. Holder agrees that Binghamton University, its employees, the sponsoring organization and its assignees are expressly released by holder from any claims arising from such causes.

Binghamton University is not responsible for lost, stolen or damaged property. With the exception of approved media, any recording devices (included still photography, video and/or audio) are prohibited inside the venue. Smoking is prohibited inside all buildings. Refunds will not be issued under any circumstances.

This ticket is not subject to any refund and shall bear no cash value. If issued complimentary, this ticket shall not be exchangeable. No refunds, no exchanges except as provided herein, event date and time subject to change.

Breach of any of the foregoing will automatically terminate the license. Any duplication of tickets to allow multiple entry constitutes fraud and may be prosecuted.