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Editor’s Note: The ISSS Newsletter is distributed monthly. Between monthly newsletters, please follow us on Facebook and/or Instagram to learn more about programs, events, and updates.


  1. Reminder of ISSS Availability
  2. New Administrative Service Fees effective 8/21/2019
  3. Don’t Become a Victim of a Scam!
  4. Arrival of New International Students
  • Reminder of ISSS Availability
    Advising Walk-In Hours:
    The office of International Student and Scholar Services holds walk-in advising hours on Mondays and Tuesdays from 10:00am to 11:45am and Wednesdays and Thursdays from 1:30pm to 3:30pm. Please be advised that ISSS advising walk-in hours are cancelled for Wednesday, August 14, and Thursday, August 15. ISSS walk-in hours will resume as scheduled on Monday, August 19. Please visit the ISSS Website for updates.

    Special Notice Regarding ISSS Unavailability:

    The ISSS will be unavailable Monday, August 12 from 11:45am to 1:30pm, Wednesday August 14 from 8:30am to 9:30am, and Thursday, August 15 from 8:30am to 10:15am. Regular business hours will resume Friday, August 16 at 8:30am. Please visit the ISSS website for additional updates regarding availability.

    Shift to University Academic Year Office Hours:
    The ISSS is currently on summer hours and open on weekdays from 8:30am to 3:45pm. On Monday, August 19, the ISSS will begin to operate on academic year office hours. This means that the office will be open on weekdays from 8:30am to 4:30pm. Please visit the ISSS website for additional updates.
  • New Administrative Service Fees effective 8/21/2019
    Beginning Wednesday, August 21, all students applying for Post-Completion OPT or the STEM OPT extension must pay a $100 Administrative Services Fee. This fee supports the additional application review, monitoring and services related to students on OPT and STEM OPT. This fee can be paid online using a credit or debit card. Additional details will be available on the ISSS website as of the effective date.
  • Don’t Become a Victim of a Scam!
    The ISSS has received multiple reports from students receiving phone calls from individuals claiming to be U.S. government agency officials. These callers often tell a student that they have violated U.S. immigration law and must now pay a large amount of money to avoid being arrested or deported.

    The U.S. Department of Homeland Security and other U.S. government agencies will NEVER ask you to transfer money to an individual, pay a fee using security vouchers or gift cards, or provide payment over the phone or online.

    These scams can be very sophisticated, including cloning U.S. government phone numbers, providing fake badge numbers, or giving the student a “claim number.” They may also tell students not to come to ISSS because they claim that ISSS will terminate their immigration record.

    Please know that ISSS is here to help you. If you receive a call like this, you should come to the ISSS during our office hours. We will review your record to assure you that there are no issues, and we can help you in reporting the scam call if you wish to do so.

    If you receive threatening calls or messages from someone claiming to be a government official or law enforcement official:
  • DO NOT give the caller any personal or financial information
  • DO NOT meet the caller in person
  • Collect the caller’s contact information
  • End the conversation immediately if threats and intimidation persist
  • Contact the ISSS office

    Please see additional resources online at: Study in the States, USCIS: Avoid Scams, Department of Homeland Security Tip Line
  • Arrival of New International Students
    If you happen to meet a new international student prior to Tuesday, August 13, please be sure to direct them to the ISSS (Old Champlain, Floor 1R, Room 142) during regular business hours. New students should bring their immigration documents (Passport, Visa and I-20/DS-2019). The ISSS is recording new student arrivals and distributing helpful early arrival information. After August 13, you should encourage new students to check-in with ISSS during their scheduled orientation dates.

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Last Updated: 8/1/19