The ITS Help Desk is the central point of contact for all your information technology questions and support needs at Binghamton University. Our dedicated staff is here to assist you with a wide range of services. 

Help Desk Hours

Fall & Spring Semesters:
Monday - Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 4:30 p.m.

Summer and Winter Hours:
Monday - Friday: 8 a.m. - 4 p.m.
Hours subject to change when classes are not in session

Contact us: 607-777-6420

For quicker response, instead of emailing helpdesk@binghamton, please submit a Help Desk Ticket. If you need to forward a phishing message, please forward to

Submit A Help Desk Ticket

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Faculty & Staff Support

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Student Support


Explore all of the services ITS has to offer through our TeamDynamix IT Self Service or click the links below to our most commonly searched services.

After-Hours Assistance

To request assistance after hours please submit a ticket which will be reviewed the next business day. Our Self Service portal offers our Service Catalog, Knowledge Base, and ways to submit tickets and project requests. 

  • Search the Knowledge Base for solutions to common technology issues
  • Report an issue or request assistance
  • Submit project requests
  • Check active ticket status
  • Add notes or information to existing tickets

Explore more with TeamDynamix IT Self Service