Computer Help Desk

Student IT Consultants are available at the Information Commons Computer Help Desk to assist with software applications, printing, scanning and other questions relating to computers services offered in the Information Commons.

Consultants are available most hours that the Bartle Library is open. For specific hours see the hours page

Science Library Information Commons: 607-777-2166

UDC Library Information Commons: 607-777-9225

Need A Computer?

"The computer is logged out, but someone's stuff is at the desk." We hear this comment a lot! Someone "camps out" at a computer to hold it while they do other things.

If you leave your computer unattended you may lose your seat, especially if others are waiting to use one. To allow for fair and equitable access to our resources, staff are authorized to remove personal belongings from unattended workstations. Belongings that have been removed may be retrieved from the Bartle Library Circulation Desk.

Saving Your Work

It is extremely important that you do not save important files to a public computer. When you log off (or are logged off after approximately 15 minutes of inactivity) all files saved to a computer will be permanently deleted. They cannot be recovered.

Options For Saving Your Work

Flash Drive

Save your work OFTEN to a thumb drive, not the computer. 


Attach your documents to emails and save them as drafts or send them to yourself.

Google Drive (formerly Google Docs)

Cloud storage space available to you through Google's suite of educational apps. Store, share and collaborate on documents. Log into your B-mail account and select Drive from the menu at the top of the web page.  Read more about it.

BU Network Storage Space

Look for the Samba Share (H drive) when using a public computer. On a Windows machine if you do not see the H drive, you can connect to it by clicking on the Start button, selecting "All Programs," then clicking on "Map H Drive."

You can also access your network storage from off campus using Binghamton University's SSL VPN service.