Computer Help Desk
Student IT Consultants are available at the Information Commons Computer Help Desk to assist with software applications, printing, scanning and other questions relating to computers services offered in the Information Commons.
Consultants are available most hours that the Bartle Library is open. For specific hours see the hours page.
Consultants also maintain hours at the Science Library Information Commons (607 777-2166) and the UDC Library Information Commons (607 777-9225). Call these locations for specific hours.
Need A Computer?
"The computer is logged out, but someone's stuff is at the desk." We hear this comment a lot! Someone "camps out" at a computer to hold it while they do other things.
We have a policy to deal with this problem. If you leave your computer unattended you may lose your seat, especially if others are waiting to use one. To allow for fair and equitable access to our resources, staff are authorized to remove personal belongings from unattended workstations. Belongings that have been removed may be retrieved from the Bartle Library Circulation Desk.
Saving Your Work
It is extremely important that you do not save important files to a public computer. When you log off (or are logged off after approximately 15 minutes of inactivity) all files saved to a computer will be permanently deleted. They cannot be recovered.
Options For Saving Your Work
Save your work OFTEN to a thumb drive, not the computer.
Attach your documents to emails and save them as drafts or send them to yourself.
Google Drive (formerly Google Docs)
Cloud storage space available to you through Google's suite of educational apps. Store, share and collaborate on documents. Log into your B-mail account and select Drive from the menu at the top of the web page. Read more about it.
BU Network Storage Space
Look for the Samba Share (H drive) when using a public computer. On a Windows machine if you do not see the H drive, you can connect to it by clicking on the Start button, selecting "All Programs," then clicking on "Map H Drive."
You can also access your network storage from off campus using https://ssl.binghamton.edu.