Student Spotlight Series
FRANKLIN RICHARDS - PARKING EMPLOYEE
Class and Major: I am a first-year graduate student in the Masters of Public Administration program. However, this is my fifth consecutive year at Binghamton University. I completed my bachelors in Political Science here as well.
What are your favorite things about working for Parking? My favorite thing about working for Parking is seeing all of the new and regular faces that stop by the booth. You have your regulars that park there every day and you get to know them. It makes it easier to say hi to a familiar face around campus. The office staff is also very friendly, and it is easy to bond and talk to them. It does not feel like a separation between students and full-time employees, but rather a close family.
What's your favorite thing about Binghamton University? My favorite thing about the University is the impact passionate people try to make on campus or in the larger community. This can start from small fundraisers organized by groups or large pushes for social change on campus. Seeing people care a lot for a place they call home for a couple of years makes it easier to be a part of the community.
Where's your favorite place to go in/around Binghamton? My favorite thing to do is go out to eat with friends. The social atmosphere it creates makes it a fun time. I love trying new restaurants in Johnson City and Downtown Binghamton. Which makes Resturant Week my favorite time of the semester.
SARAH PENDER - PARKING EMPLOYEE
Class and Major: I am a senior majoring in Environmental Science with a concentration in Chemistry.
What are your favorite things about working for Parking? My favorite thing about working for parking services is getting to see so many friendly faces everyday. The paid lot is a heavily trafficked area on campus so I get to see lots of people throughout my shift. I have also met a lot of great people that work for parking services these past three years.
What's your favorite thing about Binghamton University? My favorite part of Binghamton University is the wonderful friends that I have made these past four years! I also like all of the opportunities that Binghamton has to offer to get more involved on campus and in the community. Being involved on campus and in the community has made my Binghamton experience the best it could be.
Where's your favorite place to go in/around Binghamton? My favorite place to go in/around Binghamton would have to be the Lost Dog Cafe for dinner (I love the spinach artichoke dip!) or going to a Binghamton Devils game on the weekend with my friends.
DEBORAH MUSSELMAN - OCCT DRIVER
Class and Major: I am a Junior in the School of Management with a major in Accounting, concentration in Management Information Systems, and minor in Physics.
What are your favorite things about driving for OCCT? I have three favorite things about OCCT. First, this company gave me some of my best friends at Binghamton. Second, it has given me some of the most hilarious and unbelievable stories of my college career. Finally, I get to call something as fun as bus driving my "job." I get paid to do something I genuinely love, and that's all you can ask for.
What's your favorite thing about Binghamton University? My favorite thing about Binghamton University is the diversity among interests of all the students. Whether you want to get a job, join greek life, stay active, play some board games, or just explore town with your friends, the resources and opportunities are abundantly available to do whatever your heart desires.
Where's your favorite place to go in/around Binghamton? I love to switch it up and go to as many different places as possible in Binghamton before I leave, but if I had to choose a favorite place I'd say the Colonial. They never disappoint when it comes to food and are always the most festive space for any holiday.
Spotlight: Safe Ride
KUDIRAT ADELABU - SAFE RIDE EMPLOYEE
Class and Major: I am a senior Nursing student with a minor in forensic health.
What exactly is Safe Ride? Safe Ride is a service that people who don't feel safe or feel uneasy walking back to their dorm at night can request. After calling, they will get safe transportation to the location that was requested.
Explain your duties as an employee: My duties as a safe ride employee include providing safe non-emergency transportation to those who request safe ride, as well as keeping track of the amount of people who request safe ride on certain nights.
What's your favorite thing about Binghamton University? My favorite thing about Binghamton are the support systems I've gained over the years whether it be from the friends I've made to my academic counselors in Student Support Services (SSS). They're really there for me when school gets tough and stresses me out which I really appreciate.
Spotlight: Call Center
FRANCO BUCCIARELLI - CALL CENTER EMPLOYEE
Class and Major: Senior majoring in Business Administration with a concentration in Marketing
Explain your duties as an employee: During my three years in the Call Center I have been a Student Information Assistant (SIA), a trainer and a Mentor. As an SIA you can make a great impression of Binghamton when you answer a question correctly and with confidence. That empowerment comes from the Call Center's extensive and ever updating training program. As a trainer, I am able to take my knowledge of the University and share it with new SIAs. As a Mentor, I have a say in day-to-day operations in the Call Center. I am able to question current procedures and suggest new ideas for the office.
Favorite things about working there? The Call Center is a combination of like-minded students. The level of camaraderie is very high. SIAs help not only our callers but each other too. Very often if an SIA does not know an answer for a caller, another SIA is willing and able to them help out. In addition, SIAs will help each other either with homework, planning their class schedule for the upcoming semester or suggesting a fun place to go in the Binghamton area on the weekend.
Another thing I enjoy is the ability to make connections with the professional staff at the University. The Call Center doesn't answer just the information line, the office answers for eight offices on campus, like Undergraduate Admissions. These connections allow me to be comfortable with the staff when asking or clarifying answers for callers.
Anything else you would like to add? As a local commuter student, the Call Center offers me an opportunity for year-round employment. The Call Center is open a majority of breaks during the school year and the summer. I am able to work shifts during this time and continue to provide answers for callers year round. Being an SIA is a great opportunity for local commuter students!
As a student in the School of Management, I am to take my knowledge from my classes and have a chance to apply them in the Call Center. My knowledge of group dynamics, strategy and leadership are being put to good practice.
HANNAH SCALISE- CALL CENTER EMPLOYEE
Class and Major: Senior Sociology major
Explain your duties as an employee: I have been at the Call Center for about 4 years. I have worked my way up to becoming a student mentor. As a mentor of the Call Center, I help train the new incoming employees, make the schedule every semester and assist the Call Center manager with any additional tasks. I answer for many different offices on campus such as Admissions, Financial Aid, Registrar and Residential Life and I assist students and parents with any issues that they might have.
Favorite things about working there? My favorite thing about working in the Call Center is that I get to help the campus community. It feels rewarding to know I was able to help someone. I also enjoy working with my fellow Student Information Assistants (SIAs). They make the job easier when it is busy.