Student Tutoring Policies

Student Tutoring Policies

University Tutorial Services (UTS) provides free tutoring for Binghamton University students. To maximize the benefits of this service, students should closely note the following:

Appointment Policies:

  • All UTS tutoring appointments must be scheduled online through B-Successful at Students must use their PODS username and password to log in. Directions on how to sign up for an appointment can be found on our website.
  • ALL scheduled tutoring appointments take place in the CIW Library, Mountainview Student Success Center, or C4.
  • Students are expected to come prepared with questions and concepts to work on. Tutors are NOT permitted to complete homework assignments, quizzes, tests, or online assignments with or for students. This includes assignments that have already been graded, exams from previous semesters, and may also include supplementary problems provided by the instructor for your course.

Cancellation / Missed Appointment Policy:

  • Students who need to cancel a scheduled tutoring appointment must do so through Starfish – NOT directly with their tutor.
  • University Tutorial Services requires that students cancel appointments with a minimum of 12 hours notice. Cancellations with less than 12 hours notice will be tracked as a missed appointment. Extenuating circumstances will be taken into consideration if an appointment is cancelled within the 12 hours prior to the session, but UTS must be notified via email (
  • University Tutorial Services reserves the right to remove students from weekly sessions if the student does not attend the session and fails to properly cancel the session. Four missed tutoring appointments will result in the loss of tutoring privileges for the semester.


  • In an effort to ensure the quality of our tutor programming, University Tutorial Services staff will reach out to students and request anonymous feedback on their tutoring experience.