UTS Frequently Asked Questions

Frequently Asked Questions

  • How long are tutoring appointments?
    Most tutoring sessions are one hour long.
  • For what courses does University Tutorial Services provide tutors?
    Please check Starfish to see which one of your courses has tutoring available. Directions on how to navigate the software can be found on our website.
  • Can I schedule a tutor for all of my courses?
    Students may schedule tutoring for three courses.
  • There is no tutor offered for my course…
    Be sure to search Starfish first. If five students request tutoring for a course we do not currently offer, University Tutorial Services will search for a tutor. If you cannot find a tutor, please click here to complete the help form or email uts@binghamton.edu.
  • How much does tutoring cost?
    University Tutorial Services provides tutoring free of charge to all Binghamton University students!
  • Is there a penalty for cancelling an appointment?
    UTS requests that if students must cancel an appointment, they do so with a minimum of 12 hours notice. Cancelling an appointment with less than 12 hours notice will be considered a missed appointment. Four missed appointments will result in the loss of tutoring privileges. Frequent cancellations will be tracked, and students will lose their tutoring privileges.
  • What happens if I miss an appointment?
    Four missed tutoring appointments will result in the loss of tutoring privileges. Note that failure to sign in at a tutoring appointment or cancelling with less than 12 hours notice are each tracked as missed appointments. If an extenuating circumstance arises that does not allow 12 hours notice, please notify UTS via email at UTS@binghamton.edu.
  • Is there anything I need to do before tutoring?
    Tutors are not expected to re-teach course material. Therefore, be sure to review course material and come prepared with questions. Also, tutors are NOT permitted to complete homework assignments, quizzes, tests, or online assignments with or for students.
  • When should I sign up for a tutor?
    Tutoring is most effective when it is utilized on a regular basis. We HIGHLY recommend signing up for a tutor as early as possible, NOT right before an exam. UTS tutoring is provided on a recurring, weekly basis and is designed to improve overall critical thinking and analytical skills across disciplines; it is not intended to serve as crisis management.
  • Is one-on-one tutoring available?
    Due to the number of students seeking tutoring, one-on-one tutoring is not available through UTS. STAR-NY online tutoring is provided one-on-one. There are some exceptions for writing and language tutors. Ask your writing/language tutor or email UTS@binghamton.edu for more information.
  • Where is University Tutorial Services (UTS) located?
    • The UTS administrative office is located in the CIW Library in the Iroquois Commons.
    • The Mountainview Student Success Center is located downstairs in Mountainview College’s Appalachian Dining Hall.
    • The Chenango-Champlain Collegiate Center (C4) is located in between the Dickinson and Newing College residential communities (upstairs from the Newing Dining Hall).
    University Tutorial Services Map
  • How do I become a tutor?
    Applications for tutors may be found on the sidebar.
  • Who can I contact with questions?
    You may call the University Tutorial Services (UTS) front desk at 607-777-9235, email UTS@binghamton.edu, or stop by the UTS front desk in the CIW Library.
  • What are the CIW Library hours?
    The CIW Library is open:
    • Monday-Thursday – 9am-10pm
    • Friday – 9am-6pm
    • Saturday – 12pm-6pm
    • Sunday – 12pm-10pm