UTS Frequently Asked Questions

Frequently Asked Questions

  • How do I schedule a tutoring appointment?
    Tutoring appointments are scheduled through Starfish. Please navigate to our How to Sign Up Tutoring page for more information on utilizing this software.
  • How long are tutoring appointments?
    Most tutoring sessions are one hour long.
  • For what courses does University Tutorial Services provide tutors?
    Please check Starfish to see which one of your courses has tutoring available. Directions on how to navigate the software can be found on our website.
  • Can I schedule a tutor for all of my courses?
    Students may schedule tutoring for up to three courses.
  • There is no tutor offered for my courseā€¦
    Be sure to search Starfish first. If five students request tutoring for a course we do not currently offer, University Tutorial Services will search for a tutor. If you cannot find a tutor, please complete our Starfish Help Form or email tutoring@binghamton.edu.
  • How much does tutoring cost?
    University Tutorial Services provides tutoring free of charge to all Binghamton University students.
  • Is there a penalty for cancelling an appointment?
    UTS requests that if students must cancel an appointment, they do so with a minimum of 12 hours notice. Cancelling an appointment with less than 12 hours notice will be considered a missed appointment. Four missed appointments in a semester will result in the loss of tutoring privileges. To make changes to your appointment, please navigate to Starfish.
  • What happens if I miss an appointment?
    Four missed tutoring appointments will result in the loss of tutoring privileges. Note that failure to sign in at a tutoring appointment or cancelling with less than 12 hours notice are each tracked as missed appointments. If an extenuating circumstance arises that does not allow 12 hours notice, please notify UTS via email at tutoring@binghamton.edu.
  • Is there anything I need to do before tutoring?
    Tutors are not expected to re-teach course material. Therefore, be sure to review course material and come prepared with questions. Also, tutors are NOT permitted to complete homework assignments, quizzes, tests, or online assignments with or for students.
  • When should I sign up for a tutor?
    Tutoring is most effective when it is utilized on a regular basis. We HIGHLY recommend signing up for a tutor as early as possible, NOT right before an exam. UTS tutoring is provided on a recurring, weekly basis and is designed to improve overall critical thinking and analytical skills across disciplines; it is not intended to serve as crisis management.
  • Is one-on-one tutoring available?
    Due to the number of students seeking tutoring, one-on-one tutoring is only available for select courses.
  • How do I become a tutor?
    Applications for tutors may be found on the sidebar.
  • Who can I contact with questions?
    You may call University Tutorial Services (UTS) at 607-777-9235, email tutoring@binghamton.edu, or stop by the UTS front desk in the CIW Library.
  • Where is University Tutorial Services (UTC) located?
    The UTS administrative office is located in the CIW Library in the Iroquois Commons. Tutoring sessions may take place across campus.
  • What are the CIW Library's hours?
    Check out our Contact page for more information.