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B-ALERT EMERGENCY ALERT SYSTEM

 

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About B-ALERT 

Binghamton University has partnered with Rave Mobile Safety to provide an emergency alert system capable of delivering messages to your University and personal email addresses, your cell phone, and the University's Facebook and Twitter accounts. Students will receive a welcome email as they enroll at the University, with instructions for reviewing and managing contact information within Rave. Faculty and staff are also encouraged to register for the service.    

Students, staff and/or faculty who want to receive text notifications will need to register a cell phone number into the B-Alert system. Otherwise, you will be notified of emergency situations only via email. Note that your cellular phone provider may charge a per-text message fee for the delivery of emergency notifications to your phone.

We encourage you to login to the Rave Wireless site to confirm your contact information and choose your notification preferences.

How do I enter or edit my contact information in B-Alert?

At the beginning of the fall and spring academic semesters, anyone who logs into the my.binghamton.edu portal will receive an automated pop-up screen. This screen will prompt the user to enter at least one cellular telephone number capable of receiving text alerts. This pop-up screen will appear each semester and will easily allow you to update your information.

If you wish to log directly into the system you may click here to connect to Rave Mobile Safety's website.

 

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Frequently Asked Questions

What is B-ALERT?

Binghamton University has partnered with Rave Mobile Safety to offer an emergency notification system, B-ALERT, capable of sending users text, voice and email messages. You may learn more about Rave Mobile Safety at their corporate site.

What does the B-ALERT service cost?

Binghamton University and Rave do not charge students, faculty or staff for sending or receiving messages through this service. However, your carrier's standard messaging and/or data charges may apply. Consult the details of your mobile phone plan.

What type of messages will I receive?

The University will only send you messages related to critical campus information and emergencies. You will never receive advertisements and your information is never provided to advertisers.

Can my parents register for B-ALERT?

Only Binghamton University students, staff and faculty may have a full B-ALERT account. Although your parents cannot create their own account, there are several ways they can easily receive official University alerts. Each of these options will provide the same message, therefore selecting only one option is necessary. 

  1. You can register their devices into your account. You can enter up to three email addresses and three cellular contacts for each account. Log into the getrave.com site and you may choose to add additional contacts.

  2. Anyone may download the Alertus Mobile Application and receive campus alerts. Visit the Alertus Mobile Application page to learn how to download this app and start receiving alerts.

To receive text alerts anyone can text the code "balert365" to number 67283. You will then be registered to receive Binghamton University B-Alert emergency text messages. You may text the word "STOP" to the same number anytime you no longer wish to receive alerts.

I'm not affiliated with Binghamton University. Can I still receive alerts?

Occasionally, individuals who aren't directly affiliated with Binghamton University would like to receive emergency alerts. These individuals may live or work close to campus, or may occasionally visit campus as a guest or a vendor. There are two options to be informed about an emergency situation on campus property. Each of these options will provide the same message, therefore selecting only one option is necessary.

  1. Anyone may download the Alertus Mobile Application and receive campus alerts. Visit the Alertus Mobile Application page to learn how to download this app and start receiving alerts.
  2. To receive text alerts anyone can text the code "balert365" to number 67283. You will then be registered to receive Binghamton University B-Alert emergency text messages. You may text the word "STOP" to the same number anytime you no longer wish to receive alerts.

What is my username?

The B-Alert registration page uses your campus PODS username and password.

I already have contact information in the system. Where did this data come from?

The University pre-populated the B-ALERT system with campus email addresses as well as data you may have previously shared with the University.

Which records were provided automatically?

The University made every attempt to capture the maximum number of campus community members in developing the alert process. However, due to data limitations, some users may not be automatically populated. You may still sign up and use the B-ALERT system however by registering at getrave.com. There are some users whom we could not import due to lack of data: users without campus email addresses, system-identified inactive students or faculty members, campus community members who are not included in the campus HR system or the Banner student information system and users who have marked their records as confidential/directory excluded (except confidential users who registered with NY Alert). In addition, due to the timing of the data extraction and the data upload, there may be a gap of time between when you are either enrolled (students) or hired (employees) and when you are in the Rave system.

What mobile phone carriers are supported by the alert system?

All U.S. mobile carriers are supported.

What if my cell phone number changes?

If your mobile number ever changes, please login to the Rave Mobile Safety's website site to update your contact details. If you do not update your B-ALERT account with your new cell number, you will no longer receive emergency text messages.

At the beginning of each academic semester, anyone logging into the my.binghamton.edu portal will be automatically prompted to update your contact information.

What if my cell phone provider changes?

You may login to update your carrier on the getrave.com site. If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything. However it may take several weeks for your mobile provider to update the Rave Alert system. During that time it is possible that you will not be able to receive messages unless you login to update your carrier information online.

Will I receive advertisements or text messaging SPAM from Rave Wireless?

No, never. We respect your privacy and you will never receive any messages other than official Binghamton University communications.

How will I identify incoming messages from B-ALERT?

You will be sent messages from what are known as SMS short codes. The messages will come from either 67283 or 226787. We encourage you to save these numbers into your phone so you will recognize them when messages are sent. Some smaller carriers do not support short-code messaging. For these carriers, you will receive messages from @getrave.com.

I do not want to receive SMS (text) messages on my phone. How do I stop them?

If you have signed up to receive text alerts, you can stop these at any time by sending a text message containing the words STOP or QUIT to 67283 (MRAVE) or 226787 (CAMPUS), or by logging in and updating your profile on the getrave.com site.

Who do I call for assistance?

During regular business hours you may contact Binghamton University's Office of Emergency Management (OEM) at 607-777-3545.

If you are experiencing a campus emergency, or wish to alert the University of an emergency or crisis, dial 911 from a campus land line or call University Police immediately at 607-777-2222 from a cell or off-campus phone.

 

Last Updated: 7/10/19