Employee Assistance Program

EAP Mission

The Binghamton University Employee Assistance Program (EAP) is a valuable benefit dedicated to supporting and enhancing the total well-being of faculty and staff in an effort to create a healthier workforce resulting in resilient communities both on and off campus.

EAP is committed to offering diverse and inclusive services and programs that attract and serve all employees across race, gender, age, religion, identity, sexual orientation, socioeconomic status, nationality, ability and experience.  Everyone is welcome to bring their authentic, whole selves to EAP.  Together, we will build a culture that encourages, supports, and cares about the diverse voices of the Binghamton University faculty and staff.


The Binghamton University Employee Assistance Program is an assessment, referral and consultation service available to University faculty, staff, graduate student employees, retirees and their dependents.

When personal or work-related problems become difficult to manage, Binghamton University's Employee Assistance Program (EAP) can help. EAP staff provide confidential, professional, work-site based guidance at no cost to University faculty, staff, graduate student employees, retirees and their families. EAP offers supervisory consultations as well as individualized assessment and referral to appropriate community and professional resources. In addition, special programs and lunchtime workshops are coordinated by EAP throughout the year.

EAP services are voluntary, confidential, neutral, and free. They are provided by the University to support and enhance the emotional health of the campus community.

Eligibility and Cost

EAP services are provided free to Binghamton University faculty, staff, graduate student employees, retirees and their families. If a referral is made to an outside provider, the cost of the service is the responsibility of the client. Costs incurred for such outside services may be covered in part or fully by the client's health insurance.  EAP does not provide onsite counseling nor do they provide financial assistance to pay for counseling services.  You do not need a referral from an EAP coordinator to see a mental health provider.  Please contact your insurance company directly for any questions related to billing or copays so that you receive accurate, up-to-date information.

All Services are Voluntary

EAP services are voluntary; that means clients must initiate contact with us. Supervisors/managers may refer employees to EAP; however, acceptance of a supervisory referral won't alter an employee's responsibility to improve work performance. Neutrality and confidentiality are our cornerstones.


Information revealed by an individual through consultation with an EAP coordinator is kept confidential and doesn't become part of the individual's employment record. EAP won't share client information with anyone without the client's written consent unless (1) disclosure is directed by court order, executive order or work rule; (2) the client appears to be in immediate danger of harming themselves or another person; or (3) information shared with EAP reveals concerns related to suspected/possible child abuse or neglect.

EAP Committee

To ensure the needs of both the University administration and the University workforce are met, EAP operates within the framework of a joint labor-management committee.

NYSEAP Affiliation

The Binghamton University EAP is part of the New York State Employee Assistance Program , which is a state workforce initiative, and has received support and endorsement by state management and unions for 30+ years.

COVID-19 Update:

The EAP office would like to remind employees that our office is available to offer emotional support during this difficult time period. Here are a few reminders of our service:

EAP Coordinators are available for in-person appointments for those who are comfortable doing so.  EAP will continue to follow the CDC guidelines for masking and social distancing as designated and appropriate.

EAP is available to meet with employees via Zoom for video or phone sessions Monday to Friday from 8:30 a.m. to 5 p.m. Please email us for an appointment at: eap@binghamton.edu or call x76655.

To understand new workplace guidelines and for general information about “Restarting
Binghamton” refer to: https://www.binghamton.edu/restarting-binghamton/workplace-entry-guidelines/index.html

EAP coordinators are available to attend department meetings via Zoom to offer helpful tips or general information about the EAP benefit. We can also meet for individual confidential consultations. Find attached a Stress Management tip sheet!

Stay well, B-well. We are in this together!

Make a gift to support the Employee Assistance Program.

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