COVID-19 Update for Office of Student Accounts
Due to COVID-19 our office staff is currently working remotely. During this time,
our office staff will be responding to business inquiries through both telephone and
Phone agents are available at 607-777-2702, Monday-Friday, between the hours of 9am
and 3pm. Email inquiry is available at firstname.lastname@example.org, with email agents
responding to email as timely as possible. We thank you for your patience and understanding
during this time.
To support and advise students in understanding their financial obligations to Binghamton University by employing patience and effective communication. Our office strives to provide exemplary customer service, comprehensively helping students in a timely manner, and keeping student interests in the forefront of our decision making. We deliver complex University processes in simple, accessible means, and promote student financial responsibility in support of student success.
We are responsible for the billing and collection of tuition, fees, and other charges for students in all University programs. In support of this function our office issues billing statements for students, receives payments, manages the payment plan option offered to students and their families, and follows up on balances due. We disburse financial aid to students’ accounts when available and issue refunds to students who have credit balances on their accounts. We determine residency status for tuition billing, facilitate enrollment in the student health insurance plan, and prepare the annual federal tax form 1098-T for students, along with a variety of other student account related matters.