University Counseling Center

Hours of operation

8:30 a.m.–5 p.m.
Monday–Friday

Contact our office

Phone: 607-777-2772
Fax: 607-777-2708

Health portal

Access the UCC health portal at: https://binghamton.medicatconnect.com.

Log in with your BU login id to view upcoming appointments, fill out forms, send secure messages and use mobile check in.

Fall 2023 services

The UCC will continue to support students through offering a combination of in-person and telehealth services. Most of our services will be performed in person, but some students may prefer telehealth in certain circumstances, and this will be accommodated within our scope of service and within the state guidelines of telehealth service.

Call us at 607-777-2772 with questions about eligibility, to set up an appointment or to find out more about our services, including:

• Individual counseling
• Group counseling
• Same-day urgent counseling
• Consultation for concerned parents, guardians, friends and family
• Referrals to providers and treatment coordination

For more information, visit our Services webpage.

Students will not be required to wear a face mask in the UCC lobby or common areas, but we ask that students and staff respect either other's request for masking during face-to-face individual meetings.  Students may be asked to conduct sessions via telehealth if needed in some circumstances.

Telemental health service options are being delivered primarily through the Zoom platform, and may also include some telephone calls depending upon the technology available to students and/or staff. The UCC uses procedures and settings in Zoom to ensure full IT security of sessions. You must be in N.Y. state at the time of the appointment in order to receive clinical services at the UCC through tele-health. 
 
Experiencing urgent symptoms?

We will provide same-day urgent service, with emergencies triaged to determine the appropriate level of care. Same-day urgent appointments will be offered in person and via telehealth. After-hours support remains available through the main counseling number at 607-777-2772, then press 2. 

For life threatening emergency assistance call 911 or your local hospital, or see the emergencies webpage for other resources.

988 Suicide and Crisis Lifeline

Call or text 988 to speak with someone 24/7.

Tips for how to find a counselor if you are looking for one in your home area.

Ways to cope and practice self-care, some selected some helpful links and articles:

For learning modules, screening tools and Q&A:

• Find a full list of COVID-related resources
• Self-help resources for mental health problems
• Self-care assessment worksheet
• Developing your self-care plan
• Coping with race-related stress as a student
• Common coping strategies
• On self-care in the face of uncertainty: Taking Care of Your Mental Health in the Face of Uncertainty
• 7 science-based strategies for coping: 7 Science Based Strategies to Cope with Coronavirus Anxiety 
• Mindfulness for coping with COVID-19: How Mindfulness Can Help You Navigate the Coronavirus Panic
• SUNY Mental Health Resource Finder

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How to make a referral to the UCC

Are you interested in helping your friend, student or child? Are you worried about their well-being? Know your limits as a help-giver; only go as far as your expertise, training and resources allow. When a student needs more help than you are able or willing to give, it is time to make a referral to a professional.