Emotional Intelligence Workshop
Growing Emotional Intelligence Through Constructive CommunicationsAfter taking this course, you will be able to immediately apply foundational practices for empathetic and constructive communications. Improved Emotional Intelligence (EI) skills lead to academic success, career growth and sustainable business results.
Date: October 12, 2021
Time: 8:30 am - 4 pm (morning snack/coffee and lunch provided)
Credentials: A course completion certificate and an Emotional Intelligence Foundations Digital Badge will be issued to students who pass the exam. The open-book online 20 question multiple-choice exam is voluntary and participants will be given access to the exam at the end of the day. Please bring your laptop. You will have 30 minutes to complete the exam. A passing grade of 80 % is required to receive the course completion certificate and the digital badge.
100 % COURSE SATISFACTION
"I feel that the course is very applicable to real-life scenarios. I started using these principles almost immediately!" - 2021 course participant
"Having the class taught by way of story-telling was very effective; learning not just the theory of EQ but also actual actions and steps we could use in our everyday situations at work AND at home." - 2021 course participant
ABOUT THE COURSE
The purpose of this interactive course is to deepen our awareness of Emotional Intelligence (El) - the capacity to channel and express one's emotions, and to engage in interpersonal relationships effectively and empathetically.
EI is being aware of our own feelings and actions, as well as being socially-aware of others. Through lecture and engaging conversations, class participants will discover how they can transform the way they communicate, both verbally and non-verbally.
EI cultivates life skills, learning skills and leadership skills that can be applied to your personal and professional relationships. EI is also foundational for improving job performance, developing high-performing teams and sustaining business results.
At the completion of this course, the participants will be able to:
- Improve Emotional Intelligence by increasing social- and self-awareness.
- Reveal personal 'blind spots' and 'masks' to strengthen personal relationships.
- Describe the characteristics of "common and shared values" and their impact on the sustainable success.
- Resolve interpersonal conflicts in a constructive manner.
- Implement powerful techniques for active and empathetic listening when giving & receiving feedback.
- Create a foundation of trust by applying Sensitive, Open and Direct (SOD) two-way communications.
- Describe how constructive conversations build a constructive organizational culture.
ABOUT THE INSTRUCTOR
RICHARD (Dick) ORTH is a learning facilitator, having over 40 years' experience with IBM as a change leader, facilitator, trainer, leadership coach and business analyst. Dick has a proven track record of helping organizations and individuals improve their capabilities in the areas of leadership development, cultural and process transformation. He has led dozens of organizational change efforts by enabling capabilities in collaborative problem-solving, team-based decision-making, conflict resolution, constructive communications and process facilitation.
Dick is also an IBM certified IT Specialist, a volunteer community mediator, and he is on the Board of Directors for several organizations in his community. He enjoys spending time with his wife Ruthanne, where they travel around the country and visit their 3 children and 5 grandchildren.
For questions, contact Watson Industrial Outreach
Phone: 607-777-6241 (office)
CANCELLATIONS AND REFUNDS
All cancellations must be received in writing before October 11 at 9 am to receive a refund. No refunds for cancellations or non-attendance will be given after this time and date. There is a cancellation fee of $20
Substitutions may be made any time before course start by emailing email@example.com
If the course is canceled, enrollees will be advised and receive a full refund.