Emotional Intelligence

Emotional Intelligence

Instructor: Richard (Dick) Orth
Date: TBD
Time: 9:00 A.M. - 4 P.M.
Location: Binghamton University, Innovative Technologies Complex (ITC)
85 Murray Hill Road, Vestal, NY 13850
Certificate and Digital Badge: A Certificate and a Emotional Intelligence Digital Badge will be issued to students who pass the exam. The multiple choice exam is volunteer and is distributed at the end of the day and takes about 20 minutes to complete. If you are a social worker you can obtain 6.0 Social Work Continuing Education contact hours by registering here, but you must also register for the actual course using the link below.
Who can take this course: This course is intended for all engineers, professionals and students.

Please check back for a new date for this course.

REGISTER HERE (registration is not open)


The purpose of this course is to deepen your awareness of Emotional Intelligence (EI) – the capacity to be aware of, channel, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. These foundational life principles can be applied at work and also in your personal relationships.

Class participants will discover how they can help transform the way they communicate, both verbally and non-verbally, using two foundational dimensions of communication that dramatically affect EI. These dimensions guide our personal actions, which shape an organization's culture and directly affect business performance.


At the completion of this course, the participants will be able to:

  • Improve Emotional Intelligence by growing social- and self-awareness.
  • Reveal personal 'blind spots' and 'masks' to strengthen personal relationships.
  • Describe the characteristics of "common and shared values" and their impact on the sustainable success.
  • Implement powerful techniques for active and empathetic listening when giving & receiving feedback.
  • Apply the Six Step Constructive Conversation process to resolve personal conflicts.
  • Use Sensitive, Open and Direct (SOD) two-way communications and apply these constructive behaviors to create a foundation of trust.
  • Describe how constructive conversations build a constructive organizational culture.


RICHARD (Dick) ORTH is a Transformational Facilitator, having over 39 years' experience with IBM as a change leader, facilitator, trainer, leadership coach and business analyst. Dick has a proven track record of helping organizations and individuals improve their capabilities in the areas of leadership development, cultural and process transformation. He has led dozens of organizational change efforts by enabling capabilities in collaborative problem-solving, team-based decision-making, conflict resolution, constructive communications and process facilitation.

Dick is also an IBM certified IT Specialist, a volunteer community mediator, and is on the Board of Directors for several organizations in his community. He enjoys spending time with his wife Ruthanne, where they travel around the country and visit their 3 children and 3 grandchildren.


$295 Standard Rate
$205 Social Workers who would like the 6.0 CE contact hours
(Requires addtional registration for 6.0 Social Work Continuing Education hours for a cost of $90)
$195 BU faculty/staff/alumni and SUNY faculty/staff
$95 Students


Registration by March 29, 2019.
Confirmation and course information will be emailed to registrants. Include your email address on your registration form. If you have not received confirmation seven days before the start of the program or have a question about the registration process call the Office of Industrial Outreach at 607-777-6241.


Credit Card: A payment link for a secure transaction will be sent to you prior to the course start. We accept payment via PayPal as well as VISA, MasterCard, American Express and Discover credit cards. Your purchase will appear on your credit card statement with the following notation: *PAYPAL RFBU WATSON. Payments must be made before March 29, 2019.

Check: Please email wtsnindy@binghamton.edu if you wish to pay by check. Please make checks payable to: Research Foundation Award # 77136 and make sure to write "Emotional Intelligence/EM1903" in the subject line. Mail check with the printable registration form to:

Astrid Stromhaug
Binghamton University
Watson Industrial Outreach
PO Box 6000
Binghamton, NY 13902-6000

For questions, contact the Office of Industrial Outreach at:
Phone: 607-777-6241
Email: wtsnindy@binghamton.edu


All cancellations must be received in writing by noon on March 28, 2019, at 5 pm to receive a refund. No refunds for cancellations or non-attendance will be given after 5 pm on that date.

Substitutions may be made any time before a certain date by informing the Office of Industrial Outreach.

If the course is canceled, enrollees will be advised and receive a full refund.