Auxiliary Services works with a number of vendors that provide a broad range of services to the campus. Since July, vendors have made upgrades to equipment and continued to find ways to improve their service to customers.
The University Bookstore
The University Bookstore continues to look for ways to keep the costs of textbooks down and reports that student rental of textbooks in classes where rentals are available is up 5 percent, and sales of e-books has increased by 56 percent. Overall, website sales are up 10 percent.
With the closing of the Susquehanna Room and the Food Court due to the renovation of the northern end of the University Union and the upgrade of the Food Court area to a Marketplace that will open in spring 2014, dining services put a number of dining options into play:
The new Chenango Room and Einstein Bros. Bagels opened Aug. 27, and a Jazzman’s was opened in the Tillman Lobby at the beginning of the fall semester as well. The Jazzman’s Library Tower Cafe courtyard was completed and the Hinman Dining Hall C-store was expanded to include a soup/sandwich bar.
The Nourish U Program sponsored by the University’s food service provider (Sodexo Campus Services) that promotes the benefits of proper nutrition, wellness and living a healthy lifestyle to the campus community was recognized nationally in July as one of the most innovative nutrition programs in the nation by the National Association of College & University Food Services. Sodexo Campus Services, the University’s food service provider, continues to be committed to health and wellness through the efforts of its on-site registered dietician, who is available to provide one-on-one counseling and individualized student nutritional analysis.
Laundry equipment in all residential communities was upgraded over the summer months and installment of the eSuds computer program continues that is designed designed to let students log into their computers to see if washers and dryers are available, eliminating the wait time for students doing their laundry.
There are four ATMs on campus, and all have now been upgraded to be Americans with Disabilities Act (ADA) compliant.
The day when freshman arrive on campus for the fall semester is traditionally busy, but well organized. As families drive onto campus, cars are staged, students’ “stuff” is off-loaded and moved into their rooms and the students start their unpacking and settling in. As enrollment increases and new residence halls are opened, the campus plans for move-in day have expanded. To help new students and their families better navigate the move-in process, Auxiliary Services cooperated with Communications and Marketing and several other offices on campus to create a map that highlighted where services are located on campus (such as food, bookstore, parking, etc.), and included a list of hours of operation for a number of student services.
In addition, several information tents/hydration stations were placed at strategic places on campus, staffed by students from the University’s Call Center, who responded to questions. Feedback has been exceptional.