Information Technology Services Organization

ITS Organization

Information Technology Services establishes, monitors and maintains information technology systems and services, and utilizes strategic planning to operate and improve upon current and future IT initiatives. The ITS Organization consists of several groups listed below:

Office of the CIO:
Project Management, Cyberinfrastructure Plan

Technology Support Services:
ITS Help Desk (Student, Faculty and Staff support), Technical Support, ResCon Program, Public Computing Labs (including student printing, VDI)

Operations and Infrastructure:
Network Administration (Get connected, WiFi, eduroam, Ethernet, connecting off campus, cable/telephone and more), Operations, Security Infrastructure & Support, Telecommunications

Enterprise Systems and Applications:
Database, Virtual Computing, Enterprise Backup, Operating Platforms, Google Apps and more

Information Security:
Report any suspicious emails or data security threats, request to add/change a firewall and Anti-virus, malware, Ransomware, Phishing, Security Information Support and more

Innovation and Research Computing Support
Custom Software Development (Applications & Workflows), Research Support, Research Computing & Storage.