QUICK LINKS: INFORMATION TECHNOLOGY SERVICES

QUICK LINKS: for easy reference

GENERAL

Student Technology Checklist
Faculty & Staff Technology Checklist
Get Connected-WiFi and more
Accounts
Email (Bmail)
bMobi App
SSL VPN
Bingview (VDI)
Telecommunications (Cable and Telephone Connections)
Backup and storage

ONLINE RESOURCES
password
myBinghamton
MyCourses
Project RequestPolicies and Guidelines
Backup Your Work
U-Drive Storage

GET HELP

ITS Self Help Topics (A-Z) and Guides

The Help Desk
Report a Problem
ServiceNow: IT Self Service
ResCons
Information Security
myCourses Support
Phishing Avoidance and Examples
Computer Issues? Need a new machine?
Need Technical Support?

HARDWARE & SOFTWARE

Microsoft Office PC/Mac
The Qualtrics Survey Service
Anti-Virus and Malware Software
Google Apps
Other Software
Information on Purchasing Equipment
Electronic Waste Recycling

PUBLIC COMPUTING/PRINTING

Student Printing & Quota
Info. Commons
PODS
Linux Lab
Bingview/VDI

OTHER

Submit tests for scoring
After Hours Test Scoring Dropbox
ITS Project Briefing
SANs Securing the Human Training
Policies

THE TECHNOLOGY HUB

Help Desk
Emerging Technology Studio

ORGANIZATION

Technology Support Services:
ITS Help Desk (Student, Faculty and Staff support), Technical Support, ResCon Program, Public Computing Labs - PODS (including student printing, VDI), Innovation and Research Support (including ETS, STEAM Room and more)

Operations and Infrastructure:
Network Administration (Get connected, WiFi, eduroam, Ethernet, connecting off campus, cable/telephone and more), Operations, Security Infrastructure & Support, Telecommunications

Enterprise Systems and Applications:
Database, Virtual Computing, Enterprise Backup, Operating Platforms, Google Apps and more

Information Security:
Report any suspicious emails or data security threats, request to add/change a firewall and Anti-virus, malware, Ransomware, Phishing, Security Information Support and more

GET SOCIAL

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