ITS Self Help Topics (A-Z)
If you do a FIND search for a key word, you will easily find what you are looking
ITS also has a DIRECTORY OF SELF HELP GUIDES for easy reference.
NEED TECH HELP? SAVE TIME, ENERGY & FRUSTRATION: Students, click here to review our condensed 4 SELF HELP GUIDES for Wi-Fi (Getting Connected), the Student Technology Checklist, Student Printing
and Phishing Avoidance.
Access Your BMail Account
Accounts - info. on campus computer accounts
After Hours Test Scoring Drop Box
Where do I get anti-virus/malware?
How do I backup my work?
Bmail - all about Google Apps, mail, etc...
Change Your Computer Account and BMail Passwords
Connect to Wi-Fi
What is ETS?
Faculty FAQ - Checklist - everything you need to be technically up and running
Where can I find more info. about Google Apps and Bmail?
I need help with my email (Bmail)...
How do I upgrade my software and hardware, or request a new software for the PODs?
Need help with Hardware? Computer issues?
Mapping drives help - Firestone, H-Drive, U-Drive
What is myCourses?
I need support with MyCourses
I need Office 365...
How and where do I change my password?
What is Phishing and how do I avoid it?
What is a PORTAL?
Printing - student and more...
Where can I learn about 3D printing?
Print to a networked Beechwood printer
How do I request a project? - What kind of projects does ITS do during the year?
Where can I print? Get on a public computer? Are there any open machines?
Info on purchasing equipment?
I need help with Qualtrics
Quick Links - Find what you are looking for quickly. Or check out the A-Z Self Help Directory
or ITS Sitemap for easy to find links, in the top menu navigation.
What's my print quota?
What is ransomware?
What is a RESCON?
How do I keep my devices secure?
Self Help? IT Self Services for FAQ's and self help, as well as requests and to report
Staff Help - Technology Checklist to get up and running technically...
I need help with setting up myCourses
What kind of data storage is available?
Need Technical Help/Support?
What is VDI?
Virus and Malware Removal
Waste? Where do I get rid of my old tech devices?