Hardware and Software: Qualtrics


Surveys (Qualtrics)

The Qualtrics Survey Service allows the campus community to easily create surveys, collect and store data, and produce reports.


  • Easy to use
  • System tracks email invites and reminder emails
  • Online access from anywhere
  • Wizard helps build surveys
  • Customize sample surveys for your own use
  • Integrated graphics and statistical tools
  • Ability to download data into Excel or SPSS with full syntax retained

Getting Started

Log in
Login to Qualtrics Survey Service and enter your primary* Binghamton University Computer Account ID and password. You will be directed to the Binghamton University Survey Service Web page powered by Qualtrics. If you are using Qualtrics for the first time, an account will automatically be created for you.

*Qualtrics does not work with non-primary or "shared" accounts.  If you would like to collaborate on Qualtrics surveys with one or more additional individuals, please reference this documentation.

Survey Resources
Qualtrics has numerous resources including online tutorials, webinars, research articles and information about survey design. They also have over 300 sample surveys that can be used "out of the box" or questions can be copied and pasted into a custom survey created by you.

The University Center for Training and Development provides training sessions for Qualtrics. Please visit the UCTD site for training dates.

Users can contact Qualtrics Support directly by selecting the "Help" button at the top right of the Qualtrics website. If you are required to Sign-in select "Sign in with SSO":

Qualtrics Help

Then type in "binghamton" for the company's Organization ID:

Qualtrics Help Binghamton

Alternatively, you may contact the ITS Help Desk at 607-777-6420, or by submitting a Help Request through IT Self Service.

Uploads and other Add-On Features
There are certain features of Qualtrics (example: file uploads) which are not included in the standard Qualtrics license.  If you would like to pay to upgrade your account to include one or more of these features, please contact the helpdesk (helpdesk@binghamton.edu).  Alternatively, you may wish to pursue an alternative option like Google Forms, which provides unlimited file uploads at no additional cost.  

Binghamton University Compliance
Some surveys may be considered human subject research and require Institutional Review Board (IRB) approval prior to the initiation of the survey. In general, if your survey data is only being collected for a class project, quality improvement project, departmental evaluation, or social use, IRB approval may not be needed. However, if this survey is for a research project (1) involving a systematic investigation with (2) the goal of creating generalizable knowledge (i.e,. being able to apply the data to a broader population and plan to publish or present the findings), IRB approval may be required. Please visit Research Compliance for questions related to compliance.

Terms Of Use
Acceptable Use Policy