Technology Support Services: Hardware and Software

HARDWARE AND SOFTWARE

STUDENTS 
COMPUTER HARDWARE & SOFTWARE

FACULTY & STAFF
COMPUTER HARDWARE & SOFTWARE

For Applications click here.

Computer Hardware for University Departments, Faculty & Staff

ITS has worked with Purchasing and Dell to streamline the process for purchasing Dell computers. Based on the University's previous purchasing history, we were able to identify common models that were frequently purchased and streamline the ordering process by bidding out the standard models and locking in pricing. The standard models meet recommended requirements for new computers and include an extended warranty.

To order a standard Dell Desktop or Laptop, please visit: https://www.dtg.com/sunybinghamtondellstore. Also, more information about purchasing Dell computers can be found here.

Departments interested in buying equipment (Apple or PC) should request a price quote or contact the ITS Help Desk at x7-6420 before ordering computer equipment. ITS supports and provides warranty repair services for Dell and Apple devices purchased for the University.

Website for purchasing Dell computers

Binghamton University offers a convenient method for purchasing Dell laptops and desktops using department funds. These models have been pre-quoted by ITS and are available for purchase online through the DTG web page. You do not need a login, you can...read more.

Computer Repair

Information Technology Services (ITS) has staff that are Dell and Apple Certified repair technicians. We are able to repair Dell and Apple University owned devices; whether or not the device is under warranty. For devices no longer under warranty, ITS can provide an estimate for the parts and complete the repair if desired. To request assistance with University owned Dell and Apple devices, please go to IT Self Service or contact the ITS Help Desk.

CLT Equipment Request Form

The Center for Learning and Teaching (CLT) has created an Equipment Request Form for students and faculty to fill out to request a laptop and/or a Wi-Fi HotSpot. Your request will be reviewed and if approved, the equipment will be sent to the address you provided in the form. All efforts will be made to expedite all requests; however, due to high demand and limited availability, the CLT and ITS cannot guarantee the fulfillment of your request. Important to note: This is a loaner laptop/equipment and it must be returned at the end of the semester.

Publicly Accessible Software

Information Technology Services maintains many software packages which are accessible to Faculty, Staff, and Students at Binghamton University. Many software applications are available in the Public Computing Labs via Live Maps and through BingView.

To search for available software applications available in the Public Computing Labs in Live Maps click on the Directory, click on the lab, and then click on the  "software availability" link.

Public Computing Areas Software Request

Faculty and staff who need specialized software available in our Public Computing areas can complete a Public Computing Software Request through IT Self Service. 

Due dates for requests are:

Spring 2021 due by Jan. 11, 2021
Summer 2021 due by April 30, 2021
Fall 2021 due by July 23, 2021
Winter 2021 due by Nov 19, 2021

Faculty & Staff Software Solutions

University Owned Device
If you need software installed on your University-owned device, please visit IT Self Service and Request Software. You can also contact the ITS Help Desk at 607-777-6420 if you prefer to submit the request over the phone.

Operating Systems:

Windows Operating System
ITS provides and recommends Windows 10 Enterprise or Education for all University owned PCs. Windows 7 is no longer supported. If your PC needs to be upgraded, please contact the ITS Help Desk at 607-777-6420 to request an operating system upgrade.

Mac Operating System
ITS recommends the latest version.

Unix/Linux
ITS recommends the latest version of Ubuntu.

FACULTY/STAFF SOFTWARE SOFTWARE SOLUTIONS

UNIVERSITY OWNED DEVICE

Microsoft Office is available to students, faculty, and staff to install on up to 5 personal devices.

Adobe Creative Cloud Suite Licensing
ITS offers Adobe software product licensing for Binghamton University faculty and staff exclusively. There are three different types of licenses that can be purchased:

BEFORE you submit a request for any Adobe licensing, please consider how, where and who will be using this, and what products you need.

If you are designing any type of media which might include imaging, video, web and print, you can purchase a license for the entire Creative Cloud Suite. You cannot purchase individual titles under the Named-User and Shared Device Licensing structures. With the very competitive pricing we have secured with a SUNY-Wide ETLA contract, the cost for the entire suite is typically lower than if you were to purchase a single app directly from Adobe.

If you need Acrobat Pro to create PDFs, and InDesign for print media, it is more advantageous to purchase the Creative Cloud suite, which will include the most recent version of Acrobat DC. However, if you only need an app to produce PDFs, you do not need to purchase the full Creative Cloud suite of applications; you will only need a license for Adobe Acrobat Pro 2017 or 2020.

Review the above three licensing links for more information. If you are still unsure of what Adobe product(s) you need, or what license structure is best for your situation, please contact the ITS Help Desk and arrange a consultation at 607-777-6420 or helpdesk@binghamton.edu.

Adobe Acrobat Pro 2017 - 2020
What is Adobe Acrobat Pro? Desktop software for viewing, creating, editing, printing, and managing PDF documents. Contract Type No Contract involved. Cost: $100.24 one-time fee. What’s Included? Acrobat Pro 2020 application...read more.

Minitab Express Installation for Mac
If you need to use the full version of Minitab from a Mac computer, the Windows version of Minitab is available on the Bingview Virtual desktops - (https://bingview.binghamton.edu) which can be run from a Mac. To install Minitab Express for Mac...read more.

Minitab Installation for Windows
To install Minitab for Windows, download the Installation file and the License file from the links below: The links require that you be logged in with your Binghamton email account: Minitab Installer: https://drive.google.com/open?id=1bx6nlM37lGglEqmvNDE2inzK.... For more information, click here.

Mathematica & Wolfram/Alpha Pro
For information visit: Mathematica & Wolfram/Alpha Pro. It is available to students, faculty, and staff.

SPSS - SPSS Statistics is a software package used for interactive, or batched, statistical analysis

VMware Carbon Black - Installation of Carbon Black is required for University owned computers. It is not required for personal computers, even if they are used for teaching or working remotely or on campus. Installation help can be found here.

To get the installation files, go to https://www.binghamton.edu/its/faqs.html and select the link for “I need Carbon Black installed to protect my computer can I do it myself? The direct link to the files on Google Drive is here

VPN
Bingview is the campus virtual desktop initiative, was started in 2008 as a pilot project with initial financial support coming from ITS and the Thomas J. Watson College of Engineering and Applied Science. The initial purpose was to provide remote access to University licensed applications. Bingview on PCBingview on Mac |Trouble connecting?

PERSONAL DEVICE

Mathematica & Wolfram/Alpha Pro
For information visit: Mathematica & Wolfram/Alpha Pro. It is available to students, faculty, and staff.

For VPN and Mathematica & Wolfram/Alpha Pro, see above.


Student Computer Hardware & Software Solutions

First check with your department, as they will have proper recommendations for you (such as Apple/PC, laptop/desktop, etc.), then go from there.

Nursing, Pharmacy, and School of Management students are required to have a laptop. Other programs do not require a computer, but we recommend that students have a computer for their convenience. Students tend to prefer laptops since they are mobile and allow the student to work anywhere.

We recommend checking with the school or program for specific requirements, such as:

Our general recommended specs for student computers are:

Minimum specs for a student computer are:

    • Intel i5 or i7 M1 Processor (or equivalent)
    • 16+ GB RAM
    • 256 GB Solid State Hard-drive (SSD)
    • 1-3 year manufacturer's warranty

Recommended specs for a new student computer, to last 4 years:

    • Windows 10 64bit or MacOS X
    • Intel i5 or i7 M1 Processor
    • 16 GB+ RAM
    • 256 GB Solid State Hard-drive (SSD) or larger SSD drive
    • 3 yr. on-site warranty (this should be a manufacturer warranty, not a third party like Best Buy or Staples)

Apple and Dell both have discounts for students available at:

Binghamton University does not endorse any of these vendors or their offers other than to provide the options to our students.

Website for purchasing Dell computers

Binghamton University offers a convenient method for purchasing Dell laptops and desktops using department funds. These models have been pre-quoted by ITS and are available for purchase online through the DTG web page. You do not need a login, you can...read more.

CLT Equipment Request Form

The Center for Learning and Teaching (CLT) has created an Equipment Request Form for students to fill out to request a laptop and/or a Wi-Fi HotSpot. Your request will be reviewed and if approved, the equipment will be sent to the address you provided in the form. All efforts will be made to expedite all requests; however, due to high demand and limited availability, the CLT and ITS cannot guarantee the fulfillment of your request. Important to note: This is a loaner laptop/equipment and it must be returned at the end of the semester.

Student Software Solutions

To search for available software applications available in the Public Computing Labs in Live Maps click on the Directory, click on the lab, and then click on the  "software availability" link.

Anti-Virus Software
For free anti-virus protection click here. Universities are breeding grounds for viruses, trojan horse programs and worms due to persistent network connections and lots of file sharing. Don't lose your next term paper because you weren't protected!

Windows - Microsoft Defender/EndPoint Protection
Defender for Windows

Macintosh - Sophos Software
Sophos AntiVirus for Mac

ITS