Telecommunications
Binghamton University Telecommunications provides and maintains telecommunications services by utilizing research and evaluation of new technologies, providing cost-effective solutions and implementation for improvements and enhancements for University-wide connections.
Services offered by Telecommunications
- Pinnacle LOGIN (Pay your bill)
- Audio Bridge Conferencing
- Campus Cable
- Cellular Services
- Dialing Instructions
- Directory
- Mitel Information, Instructions & Guides for Telephone and Voice Mail
- Repair/Trouble Report
- Service Request
- Telephone Landline Dialing Rates
- eFax service
Emergency Alert System
Binghamton University uses the RAVE messaging system as its emergency email and text messaging provider. This system will allow you to
change or remove your ability to receive emergency alert notifications. All members
of the campus community are encouraged to check their account.
To register, go to https://www.getrave.com/login/binghamton and click the 'Register' button.
News
Mandatory 10-Digit Dialing IS HERE!
Effective on October 24, 2021, you must dial 8 + 10-digits (area code + telephone number) for all local calls. Station to station on-campus calls will still be 5-digits.
The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.
https://dftcommunications.com/miscellaneous/10-digit-calling-faqs/
Pinnacle Telecommunications Billing System upgrade IS COMPLETE!
The Pinnacle Telecommunications billing system is complete and users are now able to login to view their bills or to make payments.
The user web interface has a different appearance, however, it still provides the same functionality. Instructions on using the new web interface are available here.
- Pinnacle instructions for departments
set up with multiple subscriber roll up accounts. -
Pinnacle instructions for vendors and single subscribers
set up with no roll up accounts.
For any questions, please contact the Telecommunications Business Office at telecom@binghamton.edu or 607-777-2524
Living on campus? Introducing Spectrum U just for you!
Binghamton University Information Technology Services and Residential Life are excited to announce that Spectrum University Live TV Streaming (SpectrumU) is now available to ALL students living in residence halls on campus. Over 200 channels can be streamed both wirelessly and from wired devices straight from your dorm room. SpectrumU is supported on several devices
- iPhone, iPad or iPod touch running iOS 8 or above
- All major Android smartphones and tablets running Android 4.2 or above
- Roku via the Spectrum TV app
- Web browser (for desktops, laptops and smart TVs with browsers)
- Both PC and Mac. MORE...
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ABOUT US
Campus Location:
LNG 216
Mailing Address:
Binghamton University
Telecommunications Department
4400 Vestal Parkway East
Binghamton, NY 13902-6000
Phone & Fax:
Phone: 607-777-2524
Main Campus: 607-777-2000
Email Addresses:
General: telecom@binghamton.edu
Directory: teldir@binghamton.edu
Mitel: Mitel@binghamton.edu
Work Orders: phone@listserv.binghamton.edu
Contact Information:
Zachary Jones (Assistant Director): zjones@binghamton.edu
Meghan Dold (Business Office Manager): mdold@binghamton.edu
Keith Hall (Operations Manager & Project Coordinator): khall@binghamton.edu
Pam Yaples (Office Assistant 2): pyaples@binghamton.edu
